[cisco-voip] Voicemail goes not unread

[Linsemier, Matthew]

Kalle,

This is normal behavior of Unity as far as I have know.  Usually, this
happens when a user doesn't select an option (2 to save, 3 to delete)
after listening to a voicemail.  Does the issue still happen if they
listen to the voicemail and then press 2 to save it?  Does it still get
marked as new and does the MWI pop back on?  I would suspect that it
will not turn the MWI back on if the user interacts with the TUI.

Matt

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kalle Tetto
Sent: Tuesday, January 22, 2008 9:48 AM
To: cisco-voip at puck.nether.net
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Voicemail goes not unread

Sorry forgot the most important part, it goes not to unread.
During retrieving the message the MWI goes off. After hanging up the MWI

goes on againg and the message is still unread in unity.

have you seen this before?

Cheers

Pat Hayes schrieb:
> It is default behavior for a message to be marked unread if you don't 
> select the option to delete or save it. You can change this on a per 
> subscriber basis:
> 
> SA Web -> Subscriber -> Conversation -> Mark a message as saved upon 
> hangup or disconnection
> 
> -------- Original Message  --------
> From: Kalle Tetto <tettokalle at hotmail.com>
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Voicemail goes not unread
> Date: 1/22/2008 7:04 AM
> 
>> Hi,
>>
>> We have Unity 4.2 running as Voicemail system integrated into an
already 
>> deployed AD. Therer is one OU for voicemail only users name+DN.
>>
>> So far this should be supported with Unity. Everything works fine, 
>> except that If I retrieve new messages, the messages go to unread
after 
>> I hang up. Only if I delete the message the MWI goes away.
>>
>> Has anyone seen this before?
>>
>> Many thanks
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip

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