[cisco-voip] SKILLS REPORT: QUEUES : CSD

[Matt Slaga (US)]

If it is showing 20 people in the queue but no one is currently calling,
then most likely you have a scripting error where it is not counting the
call as handled.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Toledo
Sent: Thursday, July 03, 2008 3:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] SKILLS REPORT: QUEUES : CSD

 

Hi

 

Just happened again why and how my queues are showing 20 plus in CSD ->
Skills -> Reports -> queues?

 

If I do not had any one in the line why is the queues growing and is not
clearing after the line is drop

 

There is any reason why how to prevent that is confusing.

 

 

Thanks

David

CCM V5




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