[cisco-voip] Unity 5 UM fith Exchange 2007

[Ryan Ratliff]

Are you sure it's the Exchange Inbox and not some sub-folder Outlook  
is automatically moving the message to?  AFAIK Unity only looks at  
messages in the Inbox.

-Ryan

On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:

I have checked, thanks James.
All the users inherit and I can see the rights on them.

I checked this when I couldn't import one of the users. It didn't  
have the inherit permissions tick on.

Any other ideas guys?

What bothers me is that I don't get any event errors and the whole  
system looks normal exept, from the phone I don't get MWI's and  
trying to retrieve messages it sais there are none.




On 7/9/08, James Buchanan <jbuchanan at ctiusa.com> wrote:
Hello,


Make sure that the users are inheriting the rights from their  
respective OUs in AD.


Thanks,


James


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Ian du Preez
Sent: Wednesday, July 09, 2008 11:09 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 5 UM fith Exchange 2007


Hi all

I installed Unity 5 UM with Exchange 2007 running on a cluster.  
Exchange SP1 installed.

Everything went ok and Unity is now running with no errors in the  
event log. I have imported over 100 users from exchange with no  
problems. When I leave a message, the user gets the VM in his outlook  
inbox, but nothing happens on the phone. I checked Unity and it is  
not passing the MWI-on digits to the CCM.  Dialling the MWI-on and  
off numbers on the phone turns it on and off.

While there are unread VM message is in the outlook inbox, I press  
the messages button on the phone to access VM and it replies, saying  
there are no voice messages.

I used the MBXsuite tool. Attached is the outcome. It doesn't give  
any errors in the log file.

I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.

I have followed my exact same steps as I have done before with the  
same type of installation. In that installation everything worked fine.

I downloaded the latest Permissions Wizard and it ran with no issues.  
I gave the Unity accounts specific Send-as Receive-as rights.

Any ideas ?

Thanks

Ian


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