[cisco-voip] Presense has old info?

[Tammie Robertson]

The sync agent is running - only thing that wasn't that may be relevant:
The port for the SIP Publish Trunk on Cisco Unified Communications
Manager does not match any configured ports for the Cisco Presence
Engine Listeners on the Cisco Unified Presence server

 

 

From: Philip Walenta [mailto:pwalenta at wi.rr.com] 
Sent: Monday, July 14, 2008 1:32 PM
To: Tammie Robertson; 'Voice Noob'
Cc: 'cisco voip'
Subject: RE: [cisco-voip] Presense has old info?

 

Did you run the CUPS Troubleshooter?  It's quite possible the sync agent
isn't running on it and it needs a restart.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tammie
Robertson
Sent: Monday, July 14, 2008 12:23 PM
To: Voice Noob
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

AD syncs automatically every 6 hours and I have tried to sync it
manually - doesn't help.

 

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Monday, July 14, 2008 1:20 PM
To: Tammie Robertson
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

 

>From whatever LDAP system you are using. Probably Active Directory.

On Mon, Jul 14, 2008 at 12:17 PM, Tammie Robertson
<trobertson at alliedmachine.com> wrote:

CCM 6.1.1

Presense 6.0.1

 

When someone replaces someone else and takes over there phone we make
the changes needed in CCM.  These people do not have CUPC.  The few of
us that do have CUPC continue to notice that CUPS still shows the
original person that had the phone, not the updated person. Where is it
pulling this info from and how do I update it?  To be clear - through
CUPC it shows the original person but on our phone it shows the newest
person...


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