[cisco-voip] IPCC 5.0 Agent showing as reserved.

[Jonathan Charles]

It usually means they are on an outbound call... so IPCC puts them in
a reserved state to prevent it from presenting calls to em....



Jonathan

On Tue, Jul 22, 2008 at 11:24 AM, Nick <csvoip at googlemail.com> wrote:
> Can anyone tell me when an agent shows as reserved, what this means?
>
> IPCC 5.0
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