[cisco-voip] High CPU use - CTIManagerr Service

[Ryan Ratliff]

You need to look at the CTI traces to see why CTI is spiking the  
cpu.  In most cases I've seen it is because some application has gone  
crazy and is just sending a ton of requests to CTI.   Look at the CTI  
SDL traces and look for "processIncomingMessage" to see all incoming  
messages from applications.  If you see a certain message repeated  
over and over again that's a big clue.

-Ryan

On Jul 23, 2008, at 11:23 AM, David Lima wrote:

Hi Guys, I have a CCM 3.3(4)sr2 (just for 2-3 months, then CCM 4.1 
(3)) with almost 20 CTI configured. In some times, I lose the dial  
tone and when I check the CPU usage, it is 100%.
If I restart CTIManager services, the CPU usage seems normal (20-40%)  
and I don't have any problem.
Does any one can give me a tip or there is some vulnerability related  
to this CCM varsion or CTI.
Thanks a lot
David

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