[cisco-voip] calls on hold are dropped within 30 seconds

Jonathan Charles jonvoip at gmail.com
Thu Jul 24 19:37:46 EDT 2008


ISDN switch type....

It is probably set to DMS-100 and needs to be NI2



Jonathan

On Thu, Jul 24, 2008 at 2:54 PM, Peter Ejmont <pejmont at gmail.com> wrote:
> Hi,
> I have recently moved few PRIs to new 2851 routers from pbx. Since then,
> some users noticed a problem with placing calls on hold.
> after receiving a call from the outside, end user would place the call on
> hold and, after approx. 25-40 seconds on hold, that call was dropped.
> Now, the fun part. This does not happen to everyone. some users are being
> able to place calls on hold for more than a minute and resume them
> without any problems. 2851 is running 12.4(15)XZ ios and mgcp, call managers
> are 4.1.(3)sr7. MOH is not involved since we have play only hold tone
> every 10 sec. any advice on how to troubleshoot it?
>
>
> thanks,
> peter
>
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