[cisco-voip] Voicemail recording fails on Cisco Unity - Help needed

[Shashidhar Varanasi]

Greetings,
We are facing a VoiceMail recording problem with Unity Connection 
version:  Unity version = 1.2(1.0)     Patches installed:        (none) 

I am unable to leave a voicemail message from our wireless phone (SIP) and also with the pjsip (open source pjsip.org) soft phone. 
The logs on the Unity server indicate that this is a recording problem.  

excerpt:
(AvDiagnostics_MC,1394,CDE,13) [ 5072] [ CCM-1-1] [1E712CB01D02455A8D80FC4715256774] [Port 0]: IAvMiuCall::Record returned [0x00045B02]; lRecordTimeMs = 0 ms. In file .\AvSRecord.cpp on line 451.  

Attached are the log files (zipped) collected using Unity Diagnostics. Any help to troubleshoot/direction is appreciated

Thanks,
Shashi
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