[cisco-voip] Unity Connection upgrade

[Ed Leatherman]

Thanks for pointing out the subscriber templates, I would have missed that.

Time to spin up a UC 1.2 in the lab and test out the message import.. That
doesn't give me a warm and fuzzy feeling that people have had trouble
importing voice messages. Did it end up sending them to the Undeliverable
messages account?

On Fri, Jul 25, 2008 at 9:54 AM, Bill Talley <billt at aos5.com> wrote:

>  I know you're asking about gotchas, but I threw in an extra comment or
> two as well.
>
> Evidently OpenSSH is the only TAC supported SSH server for the migration.
> I've heard of issues when using other ssh servers.
>
> I don't recall if this was clear in the training video from
> ciscounitytools.com (I think it was), but if you have multiple subscriber
> templates, make sure you create them on the new server prior to importing
> subscribers, otherwise you'll have to bulk edit the subscribers afterwards.
> You'll also have to import users assigned to each template separately, so
> you'll have to take the source csv file from the migration tool and parse
> out users associated with each template into a separate, identical file and
> run the import for each template group individually.
>
> I installed Unity Connection 1.2(1) in vmware and restored the original
> server from the last backup and referenced it for recreating the call
> handlers, etc. and for recovering any greetings or messages I missed.
>
> I imported old messages, but none of them were delivered to the end users,
> so make sure you test that.  I haven't spent a lot of time investigating the
> reason though.
>
> HTH.
>
>  ------------------------------
> *From:* Ed Leatherman
> *Sent:* Fri 7/25/2008 8:27 AM
> *To:* cisco voip
> *Subject:* [cisco-voip] Unity Connection upgrade
>
>  Planning to upgrade Unity Connection at a regional campus from 1.2 to 2.x
> next month, curious if anyone has run into any gotchas with it. The
> documentation on doing a migration seemed to be kind of "lite" out on
> cisco.com.
>
> As part of the upgrade I also need to upgrade CM from 4.1.3 to 4.2.
> Unfortunately I don't have the time to plan a full blown migration to
> version 6, it will have to wait till next summer. I'd just wait and do it
> all at once next summer, but they are going to need more mailbox licenses at
> some point this year and UC 1.x is EoS already.
>
> I'm aware that I can migrate user accounts and messages but not any call
> handlers, distro lists, etc. and found the migration tool out on
> CiscoUnityTools.com. What a pain :) My hardware appears to be supported for
> this upgrade (7835H-H1 server).
>
> Thanks!
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
>
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>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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