[cisco-voip] Problem using IP Communicator under Vista

[Jonathan Charles]

Try upgrading to 2.1.3, I run Vista and have no problems.



Jonathan

On Thu, Jul 31, 2008 at 10:21 AM, ROZA, Ariel
<Ariel.ROZA at la.logicalis.com> wrote:
> I am trying to use IP Communicator under Vista.
>
> The problem is that if I try to use the wireless network adapter, I receive
> the error "Could not find the network adapter needed for registration" and
> the the IPC closes, with no option to choose another adapter. The IPC works
> fine if I use the wired adapter (But I need the wireless connection to
> work).
>
> I have tried both, to select Wired adapter under Preferences -> Network, and
> to enter the device name by hand.
> I also tried updating the network drivers
>
> Also, searching through the trace logs i found the following messages:
>
> Wed Nov 07 17:36:28.879 :    EE : (  5956) -SFB| <--
> CSoftFireBoxWnd::verifyMediaRequirements()
> Wed Nov 07 17:36:28.879 : ERROR : (  5956) -SFB|  &E
> CSoftFireBoxWnd::onCreate(): SFB : CSoftFireBoxWnd::onCreate :
> verifyMediaRequirements() returned ERR_NETWORK_ADAPTERNOTFOUND. Exiting ...
> Wed Nov 07 17:36:28.879 : ERROR : (  5956) -SFB|  &E
> CSoftFireBoxWnd::onCreate(): Caught Exception - Could not find network
> adaptor needed for registration : 0
> Wed Nov 07 17:36:35.870 :    EE : (  5956) -SFB| <--
> CSoftFireBoxWnd::onCreate()
>
>
>
> My setup is as follows
>
> IP Communicator 2.1.2
>
> HP Compaq Notebook nx6400 with Docking Station
>
> Broadcom NetXtreme Gigabit Ethernet
> Intel(R) PRO/Wireless 3945ABG Network Connection
> Windows Vista Business
>
> The same setup under Windows XP works fine.
>
> Any pointers or suggestions?
>
> Best Regards,
>
> Ariel
>
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