[cisco-voip] CME 3.3 7060 working, 7970 broken, leap year?

[Lawrence E. Bakst]

The 7970 phones were broken for exactly 24 hours. They broke at 4:00 pm PST on 2/28 and they started working again at 4:00 pm PST on 2/29. So in the GMT time zone they were broken for 24 hours on 2/29. They are now working again. So"TERM70.6-0-3SR1S.LOADS" has this bug.



At 7:34 AM -0800 2/29/08, Paul Choi wrote:
>Do you have the type statements for these ephones?
>What about configuration files?
>Have you tried show telephony-service tftp-bindings?
>
>
>
>
>--- "Lawrence E. Bakst" <ml at iridescent.org> wrote:
>
>> CME 3.3. All of a sudden my 7970 phones have stopped
>> working. The 7960's are fine.
>>
>> The 7970's are all showing a date of 4/20/05 and
>> time of 7:12 pm and they aren't  updating the time.
>> This has got to be the biggest clue. Time on 7960's
>> and all the routers are fine. The routers all run
>> ntp.
>>
>> The load file for the 7970's is
> > "TERM70.6-0-3SR1S.LOADS". I compared the MD5
>> checksums on all the files between the router and a
>> computer where the images are stored and they are
>> all the same. So the loads aren't corrupted.
>>
>> The 7970 phones appear to register OK, but some of
>> the buttons don't work, such as any of the line
>> appearances, NewCall, and so on. I can dial the bad
>> 7970's from the good 7960's and they ring but I
>> can't pick up the line. Outside calls also ring.
>>
>> My config hasn't changed in a long time and a diff
>> to a saved version shows them to be the same.
>>
>> I wonder if this has anything to do with the leap
>> year and the extra day in Feb. The 7970's all seem
>> to have all died right around the PST time of 4:00
>> pm which is when the GMT rollover to the 29th
>> occurred. This is actually my best guess as to what
>> the problem is and given the history these phones
>> have with dates and times, I really think that could
>> be it.
>>
>> Other than that I am really clueless. This config
>> has been working for years. Does anyone have any
>> ideas?
>>
>> Does anyone know of a latter load that might work
>> with CME 3.3? I tried some latter loads the last
>> time around and they didn't work.
>>
>> Best,
>>
>> leb
>>
>> chatter#show ephone registered
>>
>>
>> ephone-1 Mac:000F.8F16.DAAB TCP socket:[5]
>> activeLine:0 REGISTERED in SCCP ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0
>> reset_sent:0 paging 0 debug:0
>> IP:192.168.0.131 50348 Telecaster 7960  keepalive
>> 160 max_line 6
>> button 1: dn 14 number 212 CH1   IDLE       
>> overlay
>> button 2: dn 22 number 220 CH1   IDLE         shared
>>
>> button 3: dn 1  number 201 CH1   IDLE         shared
>>
>> button 4: dn 2  number 202 CH1   IDLE       
>> feature-ring shared
>> button 5: dn 3  number 203 CH1   IDLE       
>> silent-ring shared
>> button 6: dn 4  number 204 CH1   IDLE       
>> silent-ring shared
>> overlay 1: 14(212) 15(212)
>> paging-dn 30
>>
>>
>> ephone-2 Mac:000D.ED91.3780 TCP socket:[1]
>> activeLine:0 REGISTERED in SCCP ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0
>> reset_sent:0 paging 0 debug:0
>> IP:192.168.0.132 49974 Telecaster 7960  keepalive
>> 160 max_line 6
>> button 1: dn 20 number 215 CH1   IDLE       
>> overlay
>> button 2: dn 22 number 220 CH1   IDLE         shared
>>
>> button 3: dn 1  number 201 CH1   IDLE       
>> silent-ring shared
>> button 4: dn 2  number 202 CH1   IDLE       
>> feature-ring shared
>> button 5: dn 3  number 203 CH1   IDLE       
>> silent-ring shared
>> button 6: dn 4  number 204 CH1   IDLE       
>> silent-ring shared
>> overlay 1: 20(215) 21(215)
>> paging-dn 30
>>
>>
>> ephone-3 Mac:0013.1A41.9AF8 TCP socket:[3]
>> activeLine:0 REGISTERED in SCCP ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0
>> reset_sent:0 paging 0 debug:0
>> IP:192.168.0.133 2135 7970   keepalive 21 max_line 8
>> button 1: dn 12 number 211 CH1   IDLE         shared
>>
>> button 2: dn 13 number 211 CH1   IDLE         shared
>>
>> button 3: dn 22 number 220 CH1   IDLE         shared
>>
>> button 4: dn 1  number 201 CH1   IDLE         shared
>>
>> button 5: dn 2  number 202 CH1   IDLE       
> > feature-ring shared
>> button 6: dn 3  number 203 CH1   IDLE         shared
>>
>> button 7: dn 4  number 204 CH1   IDLE         shared
>>
>> button 8: dn 34 number 280 CH1   IDLE       
>> monitor-ring
>> paging-dn 30
>>
>>
>> ephone-6 Mac:0013.19DF.D586 TCP socket:[2]
>> activeLine:0 REGISTERED in SCCP ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0
>> reset_sent:0 paging 0 debug:0
>> IP:192.168.0.136 2679 7970   keepalive 159 max_line
>> 8
>> button 1: dn 16 number 213 CH1   IDLE        
>> button 2: dn 17 number 213 CH1   IDLE        
>> button 3: dn 22 number 220 CH1   IDLE         shared
>>
>> button 4: dn 12 number 211 CH1   IDLE       
>> overlay shared
>> button 5: dn 1  number 201 CH1   IDLE         shared
>>
>> button 6: dn 2  number 202 CH1   IDLE       
>> feature-ring shared
>> button 7: dn 3  number 203 CH1   IDLE         shared
>>
>> button 8: dn 4  number 204 CH1   IDLE         shared
>>
>> overlay 4: 12(211) 13(211)
>> paging-dn 30
>>
>> chatter#
>>
>>
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>>
>
>
>
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