[cisco-voip] Quick Question About the "Directories" Listing on the Phone ("Intercom History")

[Ryan Ratliff]

When you install an SR a reboot of the server is required.  This  
process usually causes the phone to hit the TFTP server and get the  
new firmware.  When you install a firmware patch no server reboot is  
necessary, so the phone never unregisters, and thus never hits the  
TFTP server for the new firmware.

-Ryan

On Mar 10, 2008, at 11:47 AM, Miller, Steve wrote:

It seems weird that you need to do that with a firmware only upgrade,  
but the one contained within the Call Manager SR (SR6 for example)  
does not require a reboot.  Does that make sense to you?

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



From: Scott Voll [mailto:svoll.voip at gmail.com]
Sent: Monday, March 10, 2008 11:41 AM
To: Miller, Steve
Cc: Ryan Ratliff; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Quick Question About the "Directories"  
Listing on the Phone ("Intercom History")

if you don't reset you need to unplug and plug.  it will download the  
new Firmware.

Scottt

On Mon, Mar 10, 2008 at 7:34 AM, Miller, Steve  
<MillerS at dicksteinshapiro.com> wrote:
That's what I hear.  Do you recall whether individual phones need to  
be reset from the Call Manager when a firmware patch is installed?  I  
know when I went from v.7X to v.8.2.1 last year this was the case.

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Monday, March 10, 2008 11:27 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Quick Question About the "Directories"  
Listing on the Phone ("Intercom History")

The 8.3(4) load that was just released should have the fix for  
CSCsk99117.

-Ryan

On Mar 8, 2008, at 3:00 AM, Miller, Steve wrote:

FYI to the group:  the "Intercom History" issue is a "known  
bug" (CSCsk99117)  and TAC anticipates that that the next firmware  
update will correct this issue.

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Saturday, March 08, 2008 12:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Quick Question About the "Directories" Listing  
on the Phone ("Intercom History")

When I upgraded from Call Manager 4.1(3) to 4.1(6), our directory  
listings changed to include "Intercom History" which we don't really  
want to see, because it now is sandwiched between "Placed Calls" and  
"Corporate Directory" which our internal customers actually use.  Is  
there any way to eliminate this or place it in a different order?   
Thank you!

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



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