[cisco-voip] Can't install CallManager Device Package 5.1.3

Wes Sisk wsisk at cisco.com
Thu Mar 13 09:54:51 EDT 2008


same here. looks like a bad post to Cisco.com. I'm working on it.  
Please open a TAC case and unicast me the case number.

/Wes

Andrey Koklin wrote:
> Hi,
>
> Could someone give an advice on installation devicepack for CCM?
>
> We need to add support for new phones in CCM.
> So, I've upgraded successfully our CallManager version from 5.0.4 to 5.1.3.
> But when I try, following instructions, to run the upgrade for Device
> Package,
> I get weird error:
>
> -- 8<
> ----------------------------------------------------------------------------------
> Software Installation/Upgrade     
>
> Status
> Information Icon   Errors encountered.
>
> The selected signed file could not be authenticated.
> The file might have been tampered with or an error might have occured
> during download.
> Please verify the MD5 hash value against the Cisco Systems web site:
> 63:a4:c7:cf:10:28:d7:85:8c:e4:9b:17:9c:44:b5:84
>
> Options/Upgrades Required Field:          
> cmterm-devicepack5.1.3.2104-1.cop.sgn
> -- 8<
> ----------------------------------------------------------------------------------
>
>
> The error suggests only to check file integrity.
> But it has exactly same MD5 sum, as on cisco.com.
>
> I've tried to install also earlier versions of devicepack with the same
> error.
>
> Have I missed something?
>
> -- 8<
> ----------------------------------------------------------------------------------
> Partition Versions
> Active Version:     5.1.3.1000-12
> Inactive Version:     5.1.3.2000-3
>
> Active Version Installed Software Options
> cm-locale-ru_RU-5.0.4.5-1.cop
> cmterm-devicepack5.0.4.2137-3.cop
> localeinstaller
>
> Inactive Version Installed Software Options
> cm-locale-ru_RU-5.0.4.5-1.cop
> cmterm-devicepack5.0.4.2137-3.cop
> localeinstaller
> -- 8<
> ----------------------------------------------------------------------------------
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