[cisco-voip] DST problems with 7940s being one hour off on a DST patched system

Erick Bergquist erickbee at gmail.com
Thu Mar 13 17:49:39 EDT 2008


Did you try resetting one phone at a time, to see if that helps? When
I reset in mass the phones were a hour ahead still, but if I did small
batches at a time the phones got the right times. Strange, very
strange.

I'm still not comfy, and wondering what will happen if a bunch of
phones reset at once for some issue, etc. And the server has the right
DST patches. OS is at DST compliant version as well as Call Manager
per the cisco notices. I was thinking of going from SR5d to SR6a to
see if it helped this goofy time situation any but your having
problems on 6a to. Are you sure that you are on a OS version with DST
fix? and have the checkbox checked for adjust timezone checked?

I did have 2 other clients that had the right OS w/DST fix, but Call
Manager was 4.1(3) SR3a and upgrading them to SR6a fixed the time
without these funky issues.

I'm going to try to reset a bunch of phones at once after hours to see
if the time becomes wrong (it is right now).

On Thu, Mar 13, 2008 at 12:29 PM, Paul Choi <asobihoudai at yahoo.com> wrote:
> To add...
>
>  I reset all the phones with a new date/time group in
>  the device pool and they still come up with an
>  incorrect time.
>
>  Paul
>
>
>
>  --- Erick Bergquist <erickbee at gmail.com> wrote:
>
>  > Hi,
>  >
>  > I have a 4.1(3)Sr5d Call Manager cluster with OS
>  > 2000.4-5bSR8 and
>  > 8.0(7) firmware on 7940/7960 model phones.
>  > The time on the server is set right, with the
>  > timezone adjustment
>  > checkbox checked and in right timezone.
>  >
>  > The phones are using CMLocal date/time group and is
>  > set for GMT -6
>  > Central. All the phones use this same date/time
>  > group as well as the
>  > server is in this timezone.
>  >
>  > But the phones are showing time as a hour ahead.
>  >
>  > If I reset the phones from Device -> Phone and
>  > select many and reset,
>  > it doesn't seem to fix the time. But if select just
>  > a few and reset
>  > those appear to be fixed for now (time will tell).
>  >
>  > Anyone know how to get the phones to get the right
>  > time without having
>  > to reset one at a time?
>  >
>  > Per the DST docs, these versions have the DST fixes
>  > in them. I know
>  > SR6a is out, but I don't think I need it for this
>  > problem.
>  >
>  > Thanks, Erick
>
>
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>
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