[cisco-voip] CDR search by user and extension

[James Buchanan]

The GlobalCallID is the value that CallManager assigns to a call. It's a
handy value for troubleshooting because you can correlate the value to
the CallManager trace files to find a call that failed. Also, I believe
it is used in products such as IPCC to uniquely identify a call for call
routing.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kathy Dupree
Sent: Friday, March 21, 2008 11:17 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CDR search by user and extension

 

When I get this information I see the calling number and the called
number but then there is this other number that is confusing me.  It is
the CGID_CALLID which is the same number as the GlobalCallID_CallID when
you view the call.  Can anyone tell me what those are and what they
mean?  It doesn't match the calling number or the called number.
Thanks

 

 

Katherine O. Dupree

Telecommunications Support/Infrastructure Coordinator

Randolph College

2500 Rivermont Ave. 

Lynchburg, Va.  24503

kdupree at randolphcollege.edu <mailto:kdupree at rmwc.edu> 

(434) 947 8371

 

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