[cisco-voip] Unity 5 duplicate messages?

[Pat Hayes]

Look at the detailed headers for the message (and copies) in question, 
find the Message-ID header and see if they match between copies. The 
Message-ID is generated upon message submission, so if these match, then 
the problem is downstream of Unity (probably the client itself). If they 
are different, you can use each Message-ID to track the messages in the 
Exchange Message Tracking center to get some more details on when/how 
they were submitted.

-------- Original Message  --------
From: "Scott Voll" <svoll.voip at gmail.com>
To: cisco-voip <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity 5 duplicate messages?
Date: 3/24/2008 5:45 PM

> I have Unity 5.0 running UM in an Exchange 2k3 / 2k7 back end enviroment.
>  
> I have a user that is getting duplicate messages from spratic VMs.  How 
> do I trouble shoot this?  Looks like Unity is sending the message twice.
>  
> Thanks
>  
> Scott
> 
> 
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