[cisco-voip] FW: Broadcast voicemail

[Pat Hayes]

Tim, by 'this' do you mean a way to have a DN you can call into and just 
leave a broadcast message? As I mentioned, there isn't a way to do that, 
for broadcast messages, you have to use the broadcast message 
administrator, either over the phone or there is a GUI based tool. It's 
not too hard over the phone, but you do have to go through a few menus, etc.

To answer Ed's questions, a resync is going to be handled a bit 
differently and generally takes longer. In the case of a PDL, just like 
any other message you get, for each user, Exchange tells Unity 'hey, 
this guy just got a new message', so Unity then dials out the MWI. In 
the case of a resync, though, for each mailbox, Unity is going to query 
for any unread voicemails in your inbox, which usually takes a little 
longer, and then it dials out the MWI. The speed of both, though, is 
going to depend on exchange. The actual dialout process, at least for 
skinny is really fast, fractions of a second.

For throttling MWI on a PDL, you can enable that from the PDL Builder 
tool. Basically, it's just a configurable delay between each MWI dialout 
for any messages to that PDL (as opposed to dialing them all out as fast 
as possible). Full disclosure - I haven't actually used this particular 
feature, only read about it, so results could be otherwise :-)

-------- Original Message  --------
From: "Tim Reimers" <treimers at ashevillenc.gov>
To: "Cisco Voice" <cisco-voip at puck.nether.net>
Subject: [cisco-voip] FW:  Broadcast voicemail
Date: 3/26/2008 4:30 PM

> 
> 
>  
> Does anyone have a URL for instructions on configuring a broadcast 
> message like that?
>  
> I see discussion of pros/cons so far, but no one actually posting about 
> how to set it up...
>  
> which was what Kevin was asking for...(and I'm interested in too)
> ------------------------------------------------------------------------
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ed Leatherman
> *Sent:* Wednesday, March 26, 2008 4:14 PM
> *To:* Pat Hayes
> *Cc:* Cisco Voice
> *Subject:* Re: [cisco-voip] Broadcast voicemail
> 
> Never heard of MWI throttling, I'll look it up. Last time we did a big 
> mailing to all subscribers I just posted it in the evening the day 
> before, I was concerned that all the MWI requests would start delaying 
> other MWI operations, which our users seem to be very sensitive to. But 
> then when they came the next day the voicemail system got slammed with 
> higher than normal traffic. some sort of throttling might help.
> 
> You're right, I was thinking of re-synch actually. Does Unity treat the 
> re-synch operation seperately than if it just had like 1500 lights to 
> turn on though?
> 
> On Wed, Mar 26, 2008 at 1:47 PM, Pat Hayes <pat-cv at wcyv.com 
> <mailto:pat-cv at wcyv.com>> wrote:
> 
>     Note that for broadcast messages, there isn't a way to just call a DN
>     and leave a message and have it broadcast out, as the original poster
>     mentioned. To do that, you'll need to stick with PDLs. To do that, you
>     can setup a dummy phone to CFA to Unity, then create a callhandler with
>     that same extension. Give it whatever greeting you want and then set the
>     'after greeting action' to 'take message' and set the 'message
>     recipient' to be the PDL.
> 
>     2 hours sounds like an awful long time to activate all your MWIs, are
>     you sure you're not thinking of a resync? In either case, just wanted to
>     point out that, if you're worried about everyone calling in at the same
>     time, you can enable MWI throttling, so that they don't all go out
>     at once.
> 
> 
> -- 
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
> 
> 
> ------------------------------------------------------------------------
> 
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