[cisco-voip] IP Communicator - CTL update failed

[Kalle Tetto]

do a show ephone summary and have a look what the lines in the output 
tell you.

Cheer

Ramiz Sardar schrieb:
> Dear Ben,
> Yes file exist in flash.
> 
> CME#dir
> Directory of flash:/
> 
>     1  -rw-    52784760                    <no date>  
> c2800nm-adventerprisek9-mz.124-15.T3.bin
>     2  -rw-      496521                    <no date>  music-on-hold.au
> 
> Waiting......
> 
> Best Regards
> 
> On Wed, Mar 12, 2008 at 1:01 PM, ben <benjamin.kappauf at googlemail.com 
> <mailto:benjamin.kappauf at googlemail.com>> wrote:
> 
>     Ramiz Sardar schrieb:
>      > Friends,
>      >
>      > I am using CME 4.1 on 2811 router and registering IP communicator
>      > 2.1.1.0 <http://2.1.1.0> <http://2.1.1.0> with it. there are two
>     problems i m facing that
>      > i think interconnect with each other.
>      >  First, when i run ip communicator softphone, phone successfully
>      > register with cme but in status messages it show error messages
>     you can
>      > see below:
>      >
>      > Error Verifying Config Info
>      > SEP00123F0ACD79.cnf.xml
>      > CTL update failed
>      >
>      > Other issue is when i make call from one softphone to other, call
>      > connected successfully but if i press Hold button, i don't hear moh i
>      > stored in flash and configured with moh command. Please go
>     through the
>      > configuration find below:
>      >
>      > telephony-service
>      >  max-ephones 20
>      >  max-dn 20
>      >  ip source-address 10.0.0.2 <http://10.0.0.2> <http://10.0.0.2>
>     port 2000
>      >  cnf-file location flash:
>      >  max-conferences 8 gain -6
>      >  moh music-on-hold.au
>      >  transfer-system full-consult
>      > !
>      > !
>      > ephone-dn  1
>      >  number 2001
>      > !
>      > !
>      > ephone-dn  2
>      >  number 2003
>      > !
>      > !
>      > ephone  1
>      >  device-security-mode none
>      >  mac-address 0012.3F0A.CD79
>      >  type CIPC
>      >  button  1:1
>      > !
>      > !
>      > !
>      > ephone  2
>      >
>      >  device-security-mode none
>      >  mac-address 000A.E4C3.7199
>      >  type CIPC
>      >  button  1:2
>      >
>      > Please help me regarding these issues.. Waiting for your positive
>     response.
>      >
>      > Best Regards
>      >
>      >
>      >
>     ------------------------------------------------------------------------
>      >
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>      > cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>      > https://puck.nether.net/mailman/listinfo/cisco-voip
> 
>     does the moh file exist on youre flash?
> 
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> 
> 
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