[cisco-voip] Unable to add/update 7970 in CM.

Erick Bergquist erickbee at gmail.com
Fri Mar 28 18:01:18 EDT 2008


This has been discussed previously. You'll need to upgrade to latest
4.1(3) SR. SR6a has DevPack 67 in it BTW.  One of the bug id's
involved in this is CSCsi52910.

On Fri, Mar 28, 2008 at 4:54 PM, Frank Wakelin <Frank_Wakelin at yvr.ca> wrote:
>
>
> When ever attempting to either add or update a 7970 within CallManager we
> receive an error with no details that simply references the update URL
> (example below).  We can update the lines attached to any existing 7970, but
> can not update the any phone settings, nor update a 7970.  We can add/update
> other phone models (IE: 7960) but not a 7970.
>
> Any ideas?  CCM Version: 4.1.3sr2 , Device Pack 65
>
>
>
> Error Information
>
> https://callmanager_pub/ccmadmin/_RemoteScripts/rs_phone.asp?_method=updatePhone&_mtype=execute&pcount=68&p0=&p1=30018&p2=30006&p3=0&p4=SEP123456778900&p5=SEP123456778900&p6=&p7=&p8=%7B1B1B9EB6-7803-11D3-BDF0-00108302EAD1%7D&p9=&p10=&p11=&p12=0&p13=%7B404D3A28-498C-4E1D-9057-2714EDF43B7B%7D&p14=%7C%7C&p15=&p16=0&p17=0&p18=2&p19=2&p20=-1&p21=0&p22=0&p23=0&p24=0&p25=60&p26=2&p27=%7C%7C&p28=&p29=&p30=&p31=&p32=&p33=&p34=&p35=&p36=undefined&p37=undefined&p38=undefined&p39=undefined&p40=undefined&p41=undefined&p42=undefined&p43=true&p44=undefined&p45=undefined&p46=undefined&p47=1&p48=null&p49=2&p50=undefined&p51=undefined&p52=undefined&p53=undefined&p54=%20%3CdisableSpeaker%3Efalse%3C/disableSpeaker%3E%3CdisableSpeakerAndHeadset%3Efalse%3C/disableSpeakerAndHeadset%3E%3CforwardingDelay%3E1%3C/forwardingDelay%3E%3CpcPort%3E0%3C/pcPort%3E%3CsettingsAccess%3E1%3C/settingsAccess%3E%3Cgarp%3E1%3C/garp%3E%3CvoiceVlanAccess%3E0%3C/voiceVlanAccess%3E%3CvideoCapability%3E0%3C/videoCapability%3E%3CautoSelectLineEnable%3E0%3C/autoSelectLineEnable%3E%3CwebAccess%3E0%3C/webAccess%3E%3CdaysDisplayNotActive%3E1%2C7%3C/daysDisplayNotActive%3E%3CdisplayOnTime%3E07%3A30%3C/displayOnTime%3E%3CdisplayOnDuration%3E10%3A30%3C/displayOnDuration%3E%3CdisplayIdleTimeout%3E01%3A00%3C/displayIdleTimeout%3E%3CspanToPCPort%3E1%3C/spanToPCPort%3E%3CloggingDisplay%3E1%3C/loggingDisplay%3E%3CloadServer%3E%3C/loadServer%3E%3CrecordingTone%3E0%3C/recordingTone%3E%3CrecordingToneLocalVolume%3E100%3C/recordingToneLocalVolume%3E%3CrecordingToneRemoteVolume%3E50%3C/recordingToneRemoteVolume%3E%3CrecordingToneDuration%3E%3C/recordingToneDuration%3E%3CdisplayOnWhenIncomingCall%3E0%3C/displayOnWhenIncomingCall%3E%3Crtcp%3E0%3C/rtcp%3E%3CmoreKeyReversionTimer%3E5%3C/moreKeyReversionTimer%3E%3CautoCallSelect%3E1%3C/autoCallSelect%3E%3ClogServer%3E%3C/logServer%3E%3Cg722CodecSupport%3E0%3C/g722CodecSupport%3E%3CheadsetWidebandUIControl%3E0%3C/headsetWidebandUIControl%3E%3ChandsetWidebandUIControl%3E0%3C/handsetWidebandUIControl%3E%3CheadsetWidebandEnable%3E0%3C/headsetWidebandEnable%3E%3ChandsetWidebandEnable%3E0%3C/handsetWidebandEnable%3E%3CpeerFirmwareSharing%3E0%3C/peerFirmwareSharing%3E%3CenableCdpSwPort%3E1%3C/enableCdpSwPort%3E%3CenableCdpPcPort%3E1%3C/enableCdpPcPort%3E%3CenableLldpSwPort%3E1%3C/enableLldpSwPort%3E%3CenableLldpPcPort%3E1%3C/enableLldpPcPort%3E%3ClldpAssetId%3E%3C/lldpAssetId%3E%3CpowerPriority%3E0%3C/powerPriority%3E&p55=&p56=&p57=&p58=&p59=1&p60=&p61=2&p62=1&p63=&p64=&p65=&p66=&p67=true
> Details:
> ---
> Frank Wakelin
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