[cisco-voip] CUCM: End-of-Life & End-of-sale policies

[Ryan Ratliff]

All software support period shoulds be standard within Cisco for EOS/ 
EOL products.  So yes once you see EOS you'll get software  
maintenance (ie bug fixes) for a year from that date and end of  
support will be 3 years from the EOS date (not the announcement date).

-Ryan

On Mar 31, 2008, at 1:53 AM, al wrote:
Hi everybody,

Thank you for you feedback and for the spreadsheet.

@James: Unfortunately, CUCMBE cannot be used (I am close to 400, and
this number will increase - > 500 users)
@Lelio: You are totally right, but we don't have the last word. (and I
really prefer to setup and maintain a 5.1.X or 6.1.X )

What about the EoL and EoS policies for 5.1.X or 6.1.X versions ?
The end of life announcement has not yet  released, so, if I am not
wrong the end of maintenance is one year after the EoL announcement  and
the  EoS  is three year after the  the EoL announcement ?

Regards.


James Buchanan wrote:
> One other point. If price is a serious issue, I'd look closely at  
> CUCMBE
> if the customer is 250 users or less (I know the docs say 500 or less,
> but I like to be safe).
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio  
> Fulgenzi
> Sent: Sunday, March 30, 2008 10:41 AM
> To: al; cisco-voip at puck-nether.net
> Subject: Re: [cisco-voip] CUCM: End-of-Life & End-of-sale policies
>
> I think you would be doing your customer a dis-service deploying  4.1
> since
> it's EOL has already been announced. 5.1 is likely just around the
> corner.
> 6.1 is likely your best long term bet. It's also had a chance to work
> out
> the bugs that 5.x had. While it still likely has it's own issues, I
> suspect
> they will be worked out soon, and with the quick ability to
> upgrade/downgrade with the new linux appliance, that should be your
> target.
>
> ---------------------------------------------------------------------- 
> --
> --------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
> ----- Original Message -----
> From: "al" <massalia7 at free.fr>
> To: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>
> Sent: Sunday, March 30, 2008 5:36 AM
> Subject: [cisco-voip] CUCM: End-of-Life & End-of-sale policies
>
>
>
>> Hello,
>>
>> For a client, I am trying to sum up the End-of-Life and End-of-sale
>> policies for CallManager 4.1.3 , 5.1 and 6.1.
>> First of all, I read the End-of-life Policy:
>> http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
>> Next, I read the End-of-Life and End-of-sales Notices:
>>
>>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
> prod_eol_notices_li
> st.html.
>
>> But, there is something, that I don't really understand:
>>
>> If I want to buy one of the three version (4.1.3,  5.1, 6.1) next
>>
> month:
>
>> For, 4.1.3 and 4.2 : End of sale date: 15 May 2008; End of Software
>> Maintenance 15 May 2009, Last date of support:15 May 2011.
>>
>> For, 5.1 and 6.1, I have to buy the latest "DL380-G5" with one of
>>
> these
>
>> Cisco Part Number "CM6.0-K9-380G5" or "CM5.1-K9-380G5".
>> So, the end of life announcement has not yet  released (if I am not
>> wrong), can I claim that the end of support would not be before April
>> 2013 ? (at least five years of support ?)
>>
>> If you'are wondering about the 4.1.3 choice => It's only about
>>
> reducing
>
>> the bill (4.1.3 it's the last version not performing the hardware
>> verification, so the client has not to buy hardware and keep the
>> previous one)
>>
>> I really prefer the 5.1 or 6.1 choice. (what do you think ?)
>>
>> Thanks in advance for any support.
>>
>>
>>
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>>
>
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