[cisco-voip] Automatically Clearing Call History

Wes Sisk wsisk at cisco.com
Thu May 1 14:57:40 EDT 2008


An option is to use the XML service interface (XSI) in the phones to 
push an IP phone service message to the phones which periodically clears 
the directories.  The internal URI feature "Init:CallHistory" erases the 
history logs. 
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide_chapter09186a00807a352f.html#wp1033340

You put the following xml object on a http server and set it on idle 
url. Then set periodic time on the Idle Timer.
<CiscoIPPhoneExecute>
<ExecuteItem URL="Init:CallHistory"/>
<ExecuteItem URL="Init:Services"/>
</CiscoIPPhoneExecute>

or you can POST this instruction to the phone via the IP Phone Services SDK.


For more integrated and user friendly method, or for roadmap 
information, contact your Cisco account team.

/Wes

Christopher M. Bomba wrote:
> Is there a way to automatically clear the call history everyday?
>
> Thanks,
> Chris
>
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