[cisco-voip] Sitescope Performance Monitor on Cisco Phone system servers

Wes Sisk wsisk at cisco.com
Fri May 2 14:33:52 EDT 2008


We are usually very cautious about any additional agents running on the 
server.  I do not see that listed on the support agents list:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_bulletin0900aecd806f6221.html

while it may seem harmless enough keep in mind that your CM servers are 
performing real time processing.  When go offhook on your phone that is 
packets over the network to CM, processing by ccm.exe, and a response 
back over the network.  CM by itself consumes significant system 
resources.  More resource contention or simply monitoring those numerous 
resources may have undesirable affects.

Regards,
Wes

Micah Bennett wrote:
>
> We use Sitescope performance monitoring on the servers in our 
> network.  My network group wants to put this on the phone system 
> servers as well including the Call managers, IPCCs, and Unity. 
>
> Has anyone done this?  Is this Ok to do?  Anythings I should be aware 
> of before they break the whole system?
>
> ***Micah Bennett*
>
> Telecommunications Admin
>
> *Automated License Systems*
>
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