[cisco-voip] DMA -- Help -- Who?

Wes Sisk wsisk at cisco.com
Mon May 5 11:48:00 EDT 2008


you can ignore them.  or touch these users in ccmadmin and update a 
device association or some other use attribute that is stored in the 
user profile.  this will give the user a profile populated with 
appropriate values.

/wes

Scott Voll wrote:
> I got a good (warnings only) DMA TAR file.  it looks like the warning 
> are all users that do not have any association to anything in IPT.  I 
> also have some warnings related to address book / Fast dails.  I 
> should be able to just ignore them?
>  
> here are the two basic warning messages:
>  
> Warning: PersonalPhoneBook: EndUser not found for 
> 9597534665,OU=FastDialEntries,OU=USERNAME_HERE_info,OU=user_info,OU=CCN,O
> Condition: Either the user does not exist in the directory or has been 
> tagged invalid
> Solution: Please verify that the user exists in the directory and is a 
> valid CCM user; ie. User with profiles
>  
> and
>  
> Warning: UserID:Username_Here: is invalid - Attribute 
> ciscoatUserProfileString is found empty.
> Condition: The user does not contain a valid pointer to the User profile
> Solution: Please verify that the user is a valid CUCM user. Please 
> access the user through the CUCM Admin page and associate a device to 
> the user. Then disassociate the same device. This procedure will 
> create the required profile for the user
>  
> Scott
>
> On Sat, May 3, 2008 at 7:28 AM, Wes Sisk <wsisk at cisco.com 
> <mailto:wsisk at cisco.com>> wrote:
>
>     general rule for DMA is errors must be corrected, warnings may be
>     ignored. AD integrations always generate plenty of warnings, for
>     some reason data is just never as consistent in AD.
>
>     Couple of next steps:
>     1) make sure you're using the latest DMA.  Each version gets
>     incrementally better at autocorrecting errors and clarifying messages
>     2) then open a tac case and let TAC lookup your errors and
>     warnings.  cleanup as much as possible before upgrade so you have
>     good data going forward.
>
>     /Wes
>
>     Scott Voll wrote:
>>     I ran my DMA for the first time last night.  3 errors all related
>>     and two many to count warnings.  I looks like the majority of the
>>     warnings are users in AD that are not associated to devices. 
>>     What is the best way to move forward?  open TAC case with debug /
>>     traces / logs or is there something on CCO I should be looking at?
>>      
>>     Thanks
>>      
>>     Scott
>>     ------------------------------------------------------------------------
>>
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>>       
>
>
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