[cisco-voip] Unity Connection 1.2 Backups Failing

[Weigand, John V.]

Serious Medicine for the Defense R 

Just caught that our Unity Connection DIRT backups have been failing for
the past few days (been working perfectly for months). Almost looks as
if it's an error with SQL, but I have no idea what we can do to
troubleshoot... Any ideas? Just TAC it?

 

================================================================

Running CUCDisasterRecoveryBACKUP, version 2.0.7

 

Local CUC version=1.2(1.0)

Runing under domain account:VOICE\Administrator

Target directory=\\lmiwss02\PrimaryBackups\Cisco\Unity\

Using 'two hop' method through local directory: G:\Temp\

Local time=5/8/2008 12:07:46 PM

================================================================

 

5/8/2008 12:07:46 PM: Starting disaster reocovery backup at: 5/8/2008
12:07:46 PM

5/8/2008 12:07:46 PM: Error 70 (Permission denied) in procedure
BackupSessionKey of Form frmMain

5/8/2008 12:07:46 PM: (error) in cmbBackup routine:Permission denied
number= 0

5/8/2008 12:07:46 PM:     Backing up StreamFiles folder

5/8/2008 12:07:46 PM: (error) in cmbBackup routine:Permission denied
number= 0

5/8/2008 12:07:46 PM:     UnityDirDB stream path
=G:\UC_RecordedNames\UnityDirDb

5/8/2008 12:07:46 PM: (error) in cmbBackup routine:Permission denied
number= 0

5/8/2008 12:07:46 PM: (error) in cmbBackup routine:Permission denied
number= 0

5/8/2008 12:07:46 PM:     Copying EMS Database file out from: G:\Cisco
Unity Connection\Utilities\EventMonitoringService\database

5/8/2008 12:07:46 PM:     Backing up UnityDirDB SQL table to: G:\Temp\

5/8/2008 12:07:47 PM:     Backing up UnityMbxDB1 SQL table to: G:\Temp\

5/8/2008 12:07:47 PM:     Moving SQL backup files from local directory
to target directory.

5/8/2008 12:07:47 PM:     SQL files moved to target directory, local
copy removed.

5/8/2008 12:07:47 PM:     Subscriber messages selected for backup

5/8/2008 12:07:47 PM:     UnityMbxDB1 stream
path=G:\UC_Streams\UnityMbxDb1

5/8/2008 12:07:47 PM: (error) in cmbBackup routine:Permission denied
number= 0

5/8/2008 12:07:47 PM:     Backing up local certificates used for
confidential messaging

5/8/2008 12:07:47 PM: (error):-2147024891 (Access is denied.

) in procedure DoExportCommand of Module modCertificateStuff

5/8/2008 12:07:47 PM: === Export Certificate Data 1 of 1 ===

5/8/2008 12:07:47 PM: 

5/8/2008 12:07:47 PM:       Simple name = CN=LMIUC01

5/8/2008 12:07:47 PM:       Issuer Name: CN=LMIUC01

5/8/2008 12:07:47 PM:       Serial Number:
DAD52B3490CFDC9B4C5C198DCBFE08D1

5/8/2008 12:07:47 PM:       Not Before: 2/8/2007 12:34:47 PM

5/8/2008 12:07:47 PM:       Not After: 2/7/2027 8:00:00 PM

5/8/2008 12:07:47 PM:       IsValid: False

5/8/2008 12:07:47 PM:       Archived: False

5/8/2008 12:07:47 PM: 

5/8/2008 12:07:47 PM:     Finished certificate backups

5/8/2008 12:07:47 PM: Finished disaster reocovery backup at: 5/8/2008
12:07:47 PM


John V. Weigand
Help Desk Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124





Tel: 
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com 




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