[cisco-voip] CCM fantasy request list...

Jonathan Charles jonvoip at gmail.com
Thu May 8 14:52:21 EDT 2008


Yes, I would, if the customer requests it. We have found that the SFTP
backup option is unstable and unreliable. Since Cisco is unwilling to
identify and support an SFTP server for our customer's Windows
environments, then they should give us FTP as an option.

I do expect the product to do everything, much like I expect a Cisco
router to do everything, and it does. You want to run BGP to eight
ISPs, no problem, you want that same router to be a voice gateway and
terminate voice PRIs? No problem. You want that same router to have a
site-to-site VPN and perform NAT for some subnets and route for
different domains and run five different protocols? No problem.

All I ask for is the same functionality on their voice side, and I
know it is doable. The whole point of this thread was to give
CallManager the same level of functionality we already see in Cisco's
routers, switches and firewalls.

The problem with the 'hey, but it has new features!' argument is that
the customer hasn't lived with the new features, they have lived with
their old features, and to an extent has grown dependent upon them.
While they may very well grow dependent on the new features, during
the sales, design and install process, they are looking to make sure
their old features don't disappear.

I can't really comment any further on Windows and CCM (NDA).



Jonathan



On Thu, May 8, 2008 at 1:45 PM, Voice Noob <voicenoob at gmail.com> wrote:
> So you would choose to use less security and send your data unencrypted over
> the network when an ecrypted option is availible? Seems like a poor choice
> on your part.
>
>
> You have two different sets of criteria and you expect the product to do
> everything? If you want the small office functionality use express and
> integrate it via H.323 to your larger UCCM sites.
>
> How many features does UCCM have that their "crappy old system "  does not
> have?
>
> Well for one of the reasons they shouldn't up up the OS even for partners
> see my response to FTP over SFTP.
>
> Sadly I don't think there will be any more versions on Windows. There are
> versions out now on Windows so if that is the functionality you or your
> customers need then you would be doing them an injustice by not giving them
> the correct product.
>
>
>
> On Thu, May 8, 2008 at 1:32 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> > Well, a couple of things...
> >
> > First off, let me choose the level of security that is appropriate for
> > my environment, if I want to use FTP to backup my server, it should be
> > my choice... I don't want to force it on anyone, I just want it to be
> > an option
> >
> > Second, the system should meet the needs to the people who want to
> > implement it; not the other way around. Since we are talking about a
> > system that scales to be a global phone system, then we need to
> > support really small offices to really big ones. So, I need features
> > that work great in small offices and features that work in big ones.
> >
> > Third, the systems we are replacing have features that CCM does not,
> > and telling a customer that the new, cutting edge system doesn't have
> > a feature they are used to having in their crappy old system is a bad
> > moment in the pre-sales process...
> >
> > Fourth, I am not asking them to open up the entire system to everyone,
> > just give the partners access if we so choose.
> >
> > Fifth, why do you think there will be any more WIndows versions of
> CallManager?
> >
> >
> >
> > Jonathan
> >
> >
> >
> >
> > On Thu, May 8, 2008 at 1:24 PM, Voice Noob <voicenoob at gmail.com> wrote:
> > >
> > > DRS:
> > > You can have security or functionality you choose.
> > >
> > > Lines:
> > > UCCM is not a key system so don't complain about it not working like
> one. If
> > > you need a key system put in express. This product needs to scale to
> > > thousands and thousands of phones. Something a key system can not do.
> > >
> > > There are several products to accomplish paging. Again it is a PBX
> system
> > > that must scale to a very high number of devices. You know it does not
> do
> > > paging when you install it so if your customer needs that either put in
> the
> > > correct system like express or if they want paging purchase the correct
> > > third party product.
> > >
> > > OS:
> > > This was one of the reasons every one is so "excited" about the
> appliance
> > > model. People always complained about the Windows version and how the
> Linux
> > > version was going to be the best thing ever. Well once again you can
> have
> > > security or functionality but not both.  If you want to be able to
> > > manipulate the OS put in the Windows version.
> > >
> > >
> > >
> > >
> > > On Thu, May 8, 2008 at 1:00 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
> wrote:
> > >
> > > > If you want Cisco to listen to you, you have to methods/avenues,
> CIPTUG
> > > > and/or your account team. Really, anything else is futile.
> > > >
> > > > And features are committed way ahead of time.....even if you were
> lucky to
> > > > get forwarding secondary lines approved, it wouldn't come anytime
> before
> > > 8.1
> > > >
> > > > Lelio
> > > >
> > >
> --------------------------------------------------------------------------------
> > > > Lelio Fulgenzi, B.A.
> > > > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> > > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > > > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > > Java-Clavis-Domus Theorem: The ability to keep your hands on the home
> keys
> > > > is inversely
> > > > related to the amount of caffeine ingested in the last 30 minutes.
> > > >
> > > >
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "Jonathan Charles" <jonvoip at gmail.com>
> > > > To: "CiscosupportUpuck" <cisco-voip at puck.nether.net>
> > > > Sent: Thursday, May 08, 2008 1:55 PM
> > > > Subject: [cisco-voip] CCM fantasy request list...
> > > >
> > > >
> > > > > This is going to be bizarre but I wanted to get a list together of
> > > > > changes we wanted to make with CCM, the things that are hyper pet
> > > > > peeves with the way CCM works, and what we all wanted to do to fix
> > > > > them... maybe we can get this list over to Cisco when complete and
> > > > > make CCM 7 our fantasy IP PBX...
> > > > >
> > > > > BAT:
> > > > > Be able to Bulk Load translation patterns
> > > > > Add checkboxes so we can manually select which devices we want to
> bulk
> > > > > change
> > > > >
> > > > >
> > > > > DRS:
> > > > > FTP as an option
> > > > >
> > > > > Lines
> > > > > Be able to put the system into Key System Mode, so I can tie an
> > > > > individual line to an individual POTS line, if desired.
> > > > > Paging through the phone (create a paging group, like in CallManager
> > > > > Express)
> > > > >
> > > > > IPCC:
> > > > > Be able to create the appadmin user as an application user so we are
> > > > > not dependant on AD
> > > > >
> > > > > OS
> > > > > Access to the OS for partners so we can fix common problems (drive
> > > space,
> > > > > etc.)
> > > > >
> > > > > Phones
> > > > > Be able to change phone type (from a 7941 to a 7961, etc...)
> > > > >
> > > > >
> > > > > We will call this just a start....
> > > > >
> > > > > Add away...!
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > Jonathan
> > > > > _______________________________________________
> > > > > cisco-voip mailing list
> > > > > cisco-voip at puck.nether.net
> > > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > > >
> > > >
> > > > _______________________________________________
> > > > cisco-voip mailing list
> > > > cisco-voip at puck.nether.net
> > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > >
> > >
> > >
> > > _______________________________________________
> > >  cisco-voip mailing list
> > >  cisco-voip at puck.nether.net
> > >  https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > >
> >
>
>


More information about the cisco-voip mailing list