[cisco-voip] CCM fantasy request list...

[Wes Sisk]

Kenneth, a colleague here, just mentioned another option that sounds 
even more user friendly, albeit still requires user training:

enable BLF and then use onhook dialing.  On 3rd gen phones when you do 
onhook dialing it lists previously dialed numbers.  with BLF call lists 
enabled it shows the status of each number in the list.

you can achive this with existing equipment with the only slight change 
that user must use onhook dialing.

/Wes

Wes Sisk wrote:
> I vaguely recall a CUPS integration will provide this via the phone IM 
> feature (IPPM).
>
> /wes
>
> Patrick Mowry wrote:
>> But that is a shift in the user experience.  Instead of picking up the
>> phone and dialing the number, the user would have to goto the directory
>> to see if they are on the phone before placing the call in the 1st
>> place.  Would be no problem for a Greenfield site or those comfortable
>> with change.
>>
>> Surprisingly I have encountered one customer who felt that having the
>> feedback on the phone after placing the call was business critical.
>>
>> -----Original Message-----
>> From: James Buchanan [mailto:jbuchanan at ctiusa.com] Sent: Thursday, 
>> May 08, 2008 3:47 PM
>> To: Patrick Mowry; cisco-voip at puck.nether.net
>> Subject: RE: [cisco-voip] CCM fantasy request list...
>>
>> Enabling BLF for Call Lists will also give you this via the Directories.
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Patrick Mowry
>> Sent: Thursday, May 08, 2008 3:32 PM
>> To: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] CCM fantasy request list...
>>
>>
>>   The Cisco answer to this is to use CUPC on your desktop.  But I see no
>> reason why a "call waiting on other party" message or whatever cannot be
>> displayed with a push to the callers phone.  My cell phone does this to
>> let me know my wife is talking to someone and not just ignoring my call.
>> And so does the BCM.
>>
>> ------------------------------
>> Message: 5
>> Date: Thu, 8 May 2008 15:55:01 -0400
>> From: "Tammie Robertson" <trobertson at alliedmachine.com>
>> Subject: Re: [cisco-voip] CCM fantasy request list...
>> To: "Matthew Linsemier" <MLinsemier at apcapital.com>,    "Jonathan
>> Charles"
>>     <jonvoip at gmail.com>, "Voice Noob" <voicenoob at gmail.com>
>> Cc: CiscosupportUpuck <cisco-voip at puck.nether.net>
>> Message-ID: <2C3846EB61E6C5469F2AD4C535D94AC50C2F39 at stormy_bu>
>> Content-Type: text/plain;    charset="us-ascii"
>>
>> Being able to tell if someone is on the phone when calling them.
>>
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>