[cisco-voip] Remote IP phones

[Matthew Saskin]

Be careful with the linksys devices as they may not do SCCP NAT 
properly.  I personally use a Cisco 871 at home connected via EZ-VPN and 
it works perfectly.

As was mentioned, with newer phones (and newer callmanager) you can look 
at running iLBC as your codec, which may help things. Also, if you're 
not already running G.729 switch to that.

All that said, I personally feel the quality is always better using a 
real IP phone than IP communicator - I just can't find any PC headsets 
that I'm a fan of.

-matt

Matthew J. Hughes wrote:
> If they use one of the new 79x2 or 79x5 series phones they offer low 
> bandwidth codecs,  As far as hardware for vpn, thier are alot of options 
> out there. You can choose any of the 800 series routers for VPN or use a 
> consumer model. Linksys makes some with vpn connectivity.
> 
> On Tue, May 13, 2008 at 9:56 AM, Micah Bennett <mbennett at als-xtn.com 
> <mailto:mbennett at als-xtn.com>> wrote:
> 
>     We have a few remote employees who work from home.  They connect to
>     our network over their broadband connection via VPN to our network. 
>     I currently have them using the IP Communicator soft phone.  They
>     are complaining about quality issues and want to know if there is a
>     way for them to have a "Real" phone (7940) for use at their house. 
>     Is this possible with some type of a VPN router on their end?
> 
>     I suspect their problem is either a poor internet connection in
>     general, or congestion on the VPN tunnel coming into us.  At this
>     point we only have 1 T1.  If the problem is one of these, I suspect
>     the "Real" phone will not be much better.
> 
>     *******Micah Bennett*
> 
>     Telecommunications Admin
> 
>     *****Automated License Systems*
> 
>      
> 
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