[cisco-voip] It IS Monday

[Kevin Dunn]

Arrived at work today and can not open CCMUser pages ( "Page not found") and
Corporate Directory is coming up with XML ERROR [4]: Parse Error when I
search by name or number (from my 7961).  I restarted CTI Manager and Call
Manager Services.  Contacted TAC and they had me restart IIS (World Wide Web
Pub) and the Publisher restarted, but the Subscriber errored out.

Now here is the thing, our IPCC (4.0) started acting up on Friday and they
had calls in queue they couldnt' get to, I restarted that box and that is
when the Event Viewer started tossing CTIManager errors in Application log
(Event Viewer).

I have since restarted that box as well...my question is am I really looking
at a Web Publication issue or a JTAPI issue? (it was JTAPI errors on Friday
that had me reset the box)... any suggestions?
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