[cisco-voip] Bussy number - Call Cannot be Completed as Dialed

[Mladen Milanovic]

Hmmm...

 

I just catch a cause:

 

11:45:06.735: ISDN Se0/1/1:23 Q931: RX <- RELEASE_COMP pd = 8  callref =
0xB42F 

        Cause i = 0x8291 - User busy

 

Thoughts ?

 

 

Mladen

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, May 29, 2008 11:40 AM
To: Ryan Ratliff
Cc: Mladen Milanovic; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Bussy number - Call Cannot be Completed as
Dialed

 

If your gateway is H.323 you may be able to play with the cause it sends
back to CM using translation rules.  I don't have the link handy and it
appears the cisco.com search is down so I'm not sure if it's possible.
It probably depends on exactly what they are sending you.

 

-Ryan

 

On May 29, 2008, at 11:24 AM, Ryan Ratliff wrote:


You can disable Annunciator so that CCM simply plays a reorder tone to
the caller.  You may get lucky and your users won't know the difference
between reorder and user-busy tones :)

 

-Ryan

 

On May 29, 2008, at 11:21 AM, Mladen Milanovic wrote:





Ryan,

Thanks on your answer. I am sure that we are getting a wrong disconnect
message from carrier. If I confirm that, is there any way that we can
change CCM behavior - to react on this message differently ?

 

Mladen

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, May 29, 2008 10:58 AM
To: Mladen Milanovic
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Bussy number - Call Cannot be Completed as
Dialed

 

The first place to look is a q931 debug at the voice gateway to see what
disconnect cause is being sent back to CM.

 

-Ryan

 

On May 29, 2008, at 10:45 AM, Mladen Milanovic wrote:

 

Guys,

I am connected to Centrex DMS 100 via T1 PRI using primary-ni
signalization. When phone on the Cetrex switch is busy I am getting a
message from the CCM that Call Cannot Be Completed as Dialed. I am using
H.323 as a signaling protocol between CCM 6.0(1a) and VGs

 

Can anyone provide any explanation for this

 

Thanks

Mladen

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