[cisco-voip] Calling name from Avaya to Cisco Call Manager

[James Buchanan]

Hello,

 

In the past, H323 did not support calling name from the PSTN. That has
changed with 12.4(11)XW and the 12.4(20) train supports the feature as
well. You have to configure the H323 gateway to support calling name
once you do this. You do the following:

 

1.       Voice service voip

a.       H323

                                                               i.
H225 display-ie ccm-compatibile

2.       Interface s0/0/0:23 (or whatever your PRI interface is)

a.       Isdn supp-service name calling.

Thanks,

 

James

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Wednesday, November 19, 2008 8:36 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calling name from Avaya to Cisco Call Manager

 

I am having a problem getting calling name to work correctly. I have an
Avaya system, not sure on the specs on it, that is connected to a CUCM
6.1 system. All PSTN connectivity goes through the Avaya system first
and is then sent via H.323 to CUCM. If I call from Cisco phone to Avaya
I get calling name. If I call from Avaya to Cisco I get calling name. If
an outside caller from the PSTN calls an Avaya phone they get calling
name. If a PSTN caller calls into the system and is rerouted to a Cisco
phone they do not get calling name.  What could be the causes of this
and where should I start to troubleshoot this issue. Thanks for
everyone's help. 

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