[cisco-voip] CUE response is very slow

[James Jung]

Hi, all

Thanks again for your input.

This is a customer live network and I'm wondering if there is any way to see what's happening in the CUE, like any debug or something like that?

Or any bug id for this? So that I can rationalize the reinstall.

Thanks all.

JJ

 

________________________________

From: ROZA, Ariel [mailto:Ariel.ROZA at LA.LOGICALIS.COM] 
Sent: Friday, 21 November 2008 03:05
To: Ronnie Higginbotham; James Jung; Jason Burns
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CUE response is very slow

 

JJ,

 

    We recently ran into the same issue, and was solved by doing a clean reinstall of the CUE software. It was a 3.1.1, and we installed a 3.2.2

 

    Regards,

 

Ariel

 

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ronnie Higginbotham
Sent: Miércoles, 19 de Noviembre de 2008 11:33 p.m.
To: James Jung; Jason Burns
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUE response is very slow

Have you rebooted CUE?

	----- Original Message ----- 

	From: James Jung <mailto:James.Jung at telecom.co.nz>  

	To: Jason Burns <mailto:burns.jason at gmail.com>  

	Cc: cisco-voip at puck.nether.net 

	Sent: Wednesday, November 19, 2008 7:40 PM

	Subject: Re: [cisco-voip] CUE response is very slow

	 

	Hi, 

	Thanks for your input.

	Actually the delay is after the CUE was called and connected from CME.

	The greeting doesn't play for a long time(actually 20 seconds or so).

	And the interdigit timeout is only 5 secs.

	The problem is when I try to session into CUE module, CUE doesn't give me the prompt, it seems somehow stuck.

	Any other suggestions?

	 

	JJ.

	 

	 

	
________________________________


	From: Jason Burns [mailto:burns.jason at gmail.com] 
	Sent: Thursday, 20 November 2008 13:27
	To: James Jung
	Cc: cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] CUE response is very slow

	 

	Sounds like interdigit timeout.
	
	Is this CallManager or CME calling into CUE?
	
	If you're using CCM then grab a route plan report for the CTI RP DN.
	
	If CME then look at all of the dial-peers for overlap.

	On Wed, Nov 19, 2008 at 5:29 PM, James Jung <James.Jung at telecom.co.nz> wrote:

	Hi guys

	 

	CUE responds 15 seconds after the call hits the VM box. For example, when the call is forwarded to VM, you have to wait 15 seconds until you hear "Extension ..., is not available, please leave a message.....". Can anyone help me out with this?

	 

	Thanks

	JJ.

	 

	 

	
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