[cisco-voip] Adding names for outside callers

[Andre Beck]

Hi,

On Fri, Nov 28, 2008 at 01:40:36PM +1100, Mooney, Nicholas wrote:
> 
> We have a requirement for our staff with mobile/cell phones calling to CallManager to have their name displayed when the phone is ringing, along with their number.
> 
> I know it can be achieved on ARC Enterprise if you add the external numbers to phone book, but we need it display on all general SCCP handsets (such 7942).
> 
> Any ideas? Can the names be added on the gateway (h.323) or through a translation pattern or a TCL script? 

I've once done something like that on the gateway. It was a combined minimal
IVR (accepting the call, playing out some .au to greet the user, finally
connect them to a number on CCM with a way to bypass the greeting speech
by a certain DTMF sequence) and while it was playing the speech, the
script resolved the calling party number against a RADIUS server and
replaced the Display IE with the value RADIUS returned, if any.
 
> Up to 500 names/numbers would be needed.

That's were doing this via RADIUS really comes in handy.

You will probably not want to automatically connect the call and play
something before passing it on, so the remaining question is whether
you could do the RADIUS query and display replacement without actually
connecting. It's been years since my last TCL IVR scripting, so I really
dunno out of the box.

HTH,
Andre.
-- 
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-> Andre Beck    +++ ABP-RIPE +++      IBH IT-Service GmbH, Dresden <-