[cisco-voip] CCM4.1.3 to CUCM 6.12 upgrade - upgrade utility reported problems !!!

Djokic Sinisa sdjokic at mds.rs
Wed Oct 1 12:23:33 EDT 2008


 

hi ryan..

 

 

yup, my server is HP-DL320 G3 with 3,4 Ghz processor..

 

that's the point..

but as seen in the log output i've send..

that's the thing cisco upgrade utility reported ( cissco upgrade assistant
)..i suppose it reffers to that that maybe DMA wouldn't create correct
export file in that OS enviroment..

although i aggree it doesn't make sense..

 

usually i use DMA without checking prerequisites with upgrade utility..

but this time i've used it beacuse cisco recommends it..and i'm going to run
DMA in production so i just wannted another check using upgrade utility..

so the result is those two errors..

 

first one about failed software validation..

second one about unsupported hardware..

 

 

according to upgrade assistant i shouldn't even start with DMA..

so, as i said, is it a bug in assistant ( both new versions )..

 

or i have problems on my roadmap..

 

 

 

thanx..

 

 

regards.. 

 

 

Sinisa Djokic 

System Engineer
CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified

 




  

MDS Informaticki inzenjering
Bul. Arsenija Carnojevica 170
11070 Novi Beograd, Serbia
Tel: +381 11 2015 200, 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs

 

  _____  

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, October 01, 2008 4:21 PM
To: Djokic Sinisa
Cc: 'cisco voip'
Subject: Re: [cisco-voip] CCM4.1.3 to CUCM 6.12 upgrade - upgrade utility
reported problems !!!
Importance: High

 

I don't see why your Windows OS version would have anything to do with your
migration to 6.1.2.

 

Does your DL320-G3 have the 3.4GHz CPU? That's the only one on the list but
it is supported.

 

-Ryan

 

On Oct 1, 2008, at 10:00 AM, Djokic Sinisa wrote:





hi group..

according to cisco documentation,

upgrade from CCM 4.1.3 to CUCM 6.1.2 is supported and it's also supported on
the hardware my client uses HP-DL320 G3..

so we're planning to use DMA 6.1.2..

so i've staged existing productional publisher on spare identical server
HP-DL320 G3 server..

and when i've installed upgrade utility ( 4.3.5 and 4.3.6 ) i got the
similar results..

both version are reporting "software validation faild "..

====================

10-01-2008 15:51:11.863:VersionChk:INFO:******************************

10-01-2008 15:51:11.863:VersionChk:INFO:*** VERSION CHECKER MODULE ***

10-01-2008 15:51:11.863:VersionChk:INFO:******************************

10-01-2008 15:51:11.863:VersionChk:INFO:Validation of components for
CallManager upgrade to version 6.1(2)

10-01-2008 15:51:11.863:VersionChk:INFO:OS version is not find, the return
code is -1

10-01-2008 15:51:11.863:VersionChk:INFO:OS has the correct version
"2000.4.1"

10-01-2008 15:51:11.863:VersionChk: ERR:OS upgrade has incorrect version
(expected "2000.4.2", but found "none")

10-01-2008 15:51:11.863:VersionChk:INFO:OS Service Pack version has correct
value ('4.0')

10-01-2008 15:51:11.863:VersionChk:INFO:CSQLVersionChecker::Check, retrieve
MSSQLServer version

10-01-2008 15:51:11.863:VersionChk:INFO:CSQLVersionChecker::Validate, MSSQL
version has correct value ('8.00.761')

===================

on the site there is no docs mentioning OS 2000.4.2 as manadatory..or i'm
wrong..

version 4.3.6 even reports me besides this error another one " hardware
validation faild "..

it's saying that CPU is not enough ( or something like that ) for CUCM
6.1(2)..

although on
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_
brochure0900aecd8062a4f9.html it's says it's supported..

so, do you trust upgrade utility or not..

and what's about that hw failed validation in 4.3.6..it's mismatch according
to the site..

thanx..

regards..

Sinisa Djokic 

System Engineer
CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified


<image001.gif>

 

MDS Informaticki inzenjering
Bul. Arsenija Carnojevica 170
11070 Novi Beograd, Serbia
Tel: +381 11 2015 200, 2015 273
Fax: +381 11 3194 954
www.mds.rs
sdjokic at mds.rs

<image001.gif>

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