[cisco-voip] Phone locales cannot be changed after upgrade

[Kelemen Zoltan]

Hi,

  A client has just been upgraded from 5.1.2 to 6.1.2, and locales were 
installed on all servers (two locales plus the general-network), servers 
rebooted (after locale installation as well).

 Now we've got some complaints, that users aren't able to switch between 
locales (they use Extension Mobility a lot) and everyone is stuck with 
whatever locale he/she had before the upgrade. (So there are phones with 
different locales working. Just changing them seems to be the problem).

Anybody encountered this? Any ideas on how to debug it? (unfortunately 
right now I won't be able to anyway, this being a remote site with no 
remote access for now) Also, there isn't any more info right now, other 
than costumer complaints. Has anything changed in the manner locales 
should be set/changed on the phones?

thanks,
  Zoltan