[cisco-voip] Unity Connection Email Access vs Unity UM

[Jason Aarons (US)]

You have multiple licenses types in Unity Connection 2x, you assign
users to Class of Service if you want to give them IMAP, Voice
Recognition, etc.

The problem with Voice Recognition is you have to turn on/off via the
PCA web page, you can't change it via TUI.  You press Messages button
and you can say "Play my Messages". However to flip it back to touch
tones you have to have web access. So if you are in a noisy background
at lunch you can't change via TUI.

Below is screen shot from License reporting in 2x box;

 

On Mon, Oct 6, 2008 at 10:09 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
wrote:

Last time I checked the configurator tool, there was only one Unity
Connection license "one license all features" or something like that.
I'm hoping that means when you buy a Unity connection license you get
everything. 

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt 




----- Original Message -----
From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com>
To: cisco-voip at puck.nether.net
Sent: Monday, October 6, 2008 10:35:11 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Unity Connection Email Access vs Unity UM

Everything I have read leads me to believe this and I would like to
verify. We have a client interested in Cisco and they currently rely on
VMs being forwarded to a third party service for automatic transcription
and forwarding back to recipients emails.

 

If i need to have this happen, I would have to get full blown Unity,
correct? I know with full blown Unity i can setup rules or whatever in
exchange to automatically forward all messages to any other valid email
address. I don't believe this is possible in UC with or w/o an Advanced
License.

 

I would love to be proven wrong!

 

Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030 
support at heliontechnologies.com <mailto:support at heliontechnologies.com> 
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com
<http://www.heliontechnologies.com/>  
Support Issue? Email support at heliontechnologies.com
<mailto:support at heliontechnologies.com>  for fast assistance! 

 

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