[cisco-voip] Fixed MOH source volume - CM 5.1

[Ryan Ratliff]

On a related note I recently worked on a fixed MOH audio quality issue where
they had a device like this installed and it was dropping the audio level so
much that the "white noise" in the input signal was pretty much all you
could hear.
 

-Ryan 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Thursday, October 09, 2008 10:25 AM
To: Patrick Aland
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Fixed MOH source volume - CM 5.1


Followup to this issue for reference. Had our radio guy help out with the
signal quality etc, turned out to be a big help. We put an attenuator
in-place between the radio and the mic input on the MOH server, worked
wonders. Here is the device he used:



Please feel free to share the make and model of our in line solution.  It's
called an "in line solution" made by Shure... it's a "Line Input Adapter"
model number A15LA and basically it adds 50db of attenuation to any audio
signal.  In layman's terms it "pads" or "lowers" the level of an audio
signal.  In our case it took a "line" level signal and turned it into a
"mic" level.

You can get them anywhere on line, but for sure (Pun Intended) at the Shure
store - Shure.com then look for "Pro Audio" then "Problem Solvers."


Maybe it will help someone else :)

Ed



On Wed, Oct 8, 2008 at 6:42 PM, Patrick Aland <paland at gmail.com> wrote:


Did you ever find a solution to this?

Thank you.

--Patrick


On Mon, Aug 11, 2008 at 11:03 AM, Ed Leatherman <ealeatherman at gmail.com>
wrote:
> I've got a fixed MOH source working now on my 5.1(3) cluster. The volume
is
> very loud, anyone know of a way to turn it down? I've lowered the source
> volume as low as it will go and verified with an external speaker, but
> somehow CCM is still amplifying it. The USB sound device has a volume
> control but it doesn't seem to do anything for input. I'm using the Cisco
> part MOH-USB-Audio=.
>
> I poked around in the IPVMS service parameters, the only volume setting
> appears to be for music files that are converted on the system.
>




--

--Patrick





-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081009/024c17d0/attachment.html>