[cisco-voip] Very new to cisco VoIP products have a few questions/problem.

[Ryan West]

Drew,

Can you post a ‘deb ccsip messages’ output and also a sanitized version of your sip-ua section?

-ryan

From: Drew Weaver [mailto:drew.weaver at thenap.com]
Sent: Monday, October 13, 2008 9:04 AM
To: 'cisco-voip at puck.nether.net'
Subject: RE: [cisco-voip] Very new to cisco VoIP products have a few questions/problem.

Outbound dial-peer:

dial-peer voice 1001 voip
 description ** Outgoing call to SIP trunk (Generic SIP Trunk Provider) **
 translation-profile outgoing PSTN_Outgoing
 destination-pattern 9T
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 session protocol sipv2
 session target sip-server
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad

voice translation-profile PSTN_Outgoing
 translate calling 1111
 translate called 1112
 translate redirect-target 410
 translate redirect-called 410

voice class codec 1
 codec preference 1 g711ulaw

From: Ryan West [mailto:rwest at zyedge.com]
Sent: Monday, October 13, 2008 8:47 AM
To: Ed Leatherman; Drew Weaver
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Very new to cisco VoIP products have a few questions/problem.

To build on what Ed has already added.  When you talk with your SIP provider, ask them what type of authentication they are expecting.  Some providers will do source IP with no authentication, others support a username and password on dial-peers, and others require the hidden ‘credential username password realm’ under sip-ua.  Try running ‘show sip-ua reg stat’ and see what shows as registered.  A lot of providers won’t like the extra registrations that CME / voice gateways send, so if you see 1 registration with a yes and a bunch that say no, you can trim all those down with ‘no sip-register’ under each of the offending dial-peers.

-ryan

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Monday, October 13, 2008 8:37 AM
To: Drew Weaver
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Very new to cisco VoIP products have a few questions/problem.

Sounds like the SIP messages are going back and forth OK but your audio stream isn't. Perhaps ACL or firewall causing the problem?

We've got a UC520 setup at a small office across town, but no SIP trunk so i'm not sure what exactly would be the cause.

CME is running as part of the IOS on the box, if it weren't running your phones wouldn't work at all. I would double check the dialpeers that CCA generated for you. From my limited experience CCA was OK for a basic configuration but as soon as we had to setup something special I got fed up with it and just started using the CLI instead.

Barring that you might want to check with your SIP provider to see if they can help with the outbound call problems.. maybe the call is getting rejected by them?

Ed
On Sun, Oct 12, 2008 at 9:04 PM, Drew Weaver <drew.weaver at thenap.com<mailto:drew.weaver at thenap.com>> wrote:

                Hi there,



--
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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