[cisco-voip] CCM/SCCP trace question

[Ed Leatherman]

Thanks Wes, I was loading it into TranslatorX and just happened to run into
that correlation tag after the call ended.. was flagged in the tool as an
error but that makes sense why.

Attached is the trace entries starting with the StationMediaPathEvt, which
was the first entry i found after the media transmission started. CDR
indicates that the destination ended the call with normal call clearing, so
I haven't looked at the calling side (MGCP) yet. Destination was this IP
phone with handle 99933. It's a contact center phone but the agent was on
his personal (non-ACD) line.

It appears he just hung up the phone from the SCCP messages.

On Tue, Oct 14, 2008 at 1:10 PM, Wes Sisk <wsisk at cisco.com> wrote:

>  Hi Ed,
>
> StationMediaPathEvent abstractly means the phone changed the state of one
> of the media channels.  Options are mediapathon/off.  This really only means
> the phone started/stopped streaming audio.
>
> The "err" you see only means that line is issued at trace level "error".
> The part you provided is just the "correlation tags".  The intersting part
> of the line occurs between the timestamp and the "|<CLID::...".  A trace
> level being at error level is rather insignificant.  Please share a few more
> lines of trace.
>
> /wes
>
>
> On 10/14/2008 12:53 PM, Ed Leatherman wrote:
>
> Any callmanager (5.1) trace gurus out there know what this message means?
>
> 10/13/2008 15:38:26.105 CCM|StationInit: (0099933) StationMediaPathEvt.
>
> Tracing out a dropped call for our helpdesk, the message is happening right
> before an OnHook event is sent from the same phone. agent claims the call
> was dropped. I've been having them complain about dropped calls lately, most
> turn out to be hangups from the PSTN at least according to the PRI messages,
> but this one was hung by the IP Phone.
>
> A little further down I get this message which looks like an error:
> |<CLID::OWP-PUB-Cluster><NID::10.192.2.13><CT::3,100,61,1.377029211><IP::
> 10.182.63.185><DEV::SEP001BD40C1846><LVL::Error><MASK::0020>
>
>
> --
> Ed Leatherman
> Assistant Director, Voice Services
> West Virginia University
> Telecommunications and Network Operations
>
> ------------------------------
>
> _______________________________________________
> cisco-voip mailing listcisco-voip at puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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