[cisco-voip] Click to Call Widget

Fri Oct 17 13:06:42 EDT 2008

Looks like the Click to Call Widget is now available for download.
Posted today. 

Jason Burwell
Telecom Network Administrator
Founders Federal Credit Union

Notice:  All statements and representations in this transmission are not
necessarily those of my employer. 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Wednesday, October 15, 2008 5:04 PM
To: 'Christopher M. Bomba'; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Click to Call Widget

We (TAC) just received training on click to call today so the release
should be rather soon.  This is the app that Chris referenced that is
integrated into the right-click menu for certain apps in Windows.  You
can find the docs on it in the same place as the phone designer stuff.
They are called widgets.
http://www.cisco.com/en/US/products/ps9829/tsd_products_support_series_h
ome.
html

Of course if you have a Mac and CUPC you already have this feature ;) 

On an unrelated note if you haven't tried out phone designer I'd highly
encourage it.  I must have spent at least 30 minutes today just trying
out different background images on various phones.

-Ryan
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Christopher M.
Bomba
Sent: Wednesday, October 15, 2008 3:59 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Click to Call Widget

In what fashion are you looking to implement click to call?  Sametime,
Outlook, or Office applications?

Sametime has two ways of doing this:
1) Click to call application that is server side and needs application
installed on Lotus Server, and a SIP trunk between CCM and Sametime
server.

2) Phone control plugin that is all client side.  There is a build
application you run to customize your plugin, then you have the users
download the plugin through their ST client.  They can then right click
on a contact in the their IM list and call them using either their desk
phone or CIPC.

Outlook:
1) If you have a presence server you can run CUPC and it is very easy to
accomplish this.
2) If no presence server, you can install Cisco TSP on the clients
machines to accomplish this.

Office Applications:
1) I heard of an plugin called Casanova that Cisco is going to release
that will essential create hyperlinks of numbers in applications on your
computer.  From there you will be able to click those hyperlinks and
make calls from inside those apps.

Thanks,
Chris

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Christopher Bomba   CCNP, CCVP
solutions4networks
Email - chris at s4nets.com
Cell - 412.398.3990
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

-----Original Message-----
Date: Tue, 14 Oct 2008 14:17:01 -0500
From: "Carter, Bill" <bcarter at sentinel.com>
Subject: [cisco-voip] Click to Call Widget ?
To: "cisco voip" <cisco-voip at puck.nether.net>
Message-ID:
	<C0B4574561D1E04DBB500BA062BAF22669E704 at Mail1.sentinel.com>
Content-Type: text/plain; charset="us-ascii"

When will this be released? I see all the docs about it, but nothing to
download yet.

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Message: 5
Date: Tue, 14 Oct 2008 14:53:39 -0400
From: Tim Medley <tmedley at appiaservices.com>
Subject: [cisco-voip] Media Encryption
To: cisco-voip at puck.nether.net
Message-ID: <BCF08F8D-577C-4176-A5FE-716687C755ED at appiaservices.com>
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes

I have a new prospective customer in the financial industry that we are
talking to. Question came up about media and possibly signaling
encryption for CCM IP Phones (SCCP). We're running CCM 4.2 and CCM 6.

I setup the media encryption in a lab a couple of years ago, but don't
remember much of the finer points. The concerns that I have are that my
environment has IPIPGW's (which are very finicky), older MGCP based
6608 Cat Ports for conferencing and for PSTN Access. From what I can
tell no version of CCM supports media encryption with the 6608, how does
this impact my design? Does CCM 4.2 support media encryption with the
IPIPGW or would I have to use my CCM 6 cluster to support this?

My environment is a hosted/shared CCM model, what sort of difficulties
will we face with a mixed mode cluster (some phones using encryption,
some not)?
Also, in regards to the IPIPGW's, can some calls be encrypted or do all
call have to be encrypted? The docs, seem a bit fuzzy on this.

I'd be interested in hearing from others that have configure media and
signaling encryption in a production environment.

thanks,

tm

Tim Medley
Appia Communications
(877) 277-4297 x112 Office

------------------------------

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