[cisco-voip] CUCM 6.1.2 possible bug !!!

Joe%20Albertini tyrolian at comcast.net
Thu Oct 23 10:15:04 EDT 2008



You probably had a network bump.  Next time try and reset all your Route List. 



Regards, 

Joe 
----- Original Message ----- 
From: "Djokic Sinisa" <sdjokic at mds.rs> 
To: "Ryan Ratliff" <rratliff at cisco.com>, cisco-voip at puck.nether.net 
Sent: Thursday, October 23, 2008 10:10:24 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CUCM 6.1.2 possible bug !!! 






at that time ( few hours ago ), just default trace settings were configured.. 

so they are the only one we can collect from those critical moments.. 

can they do any good?.. 





thanx.. 





regards.. 




Sinisa Djokic 

System Engineer 
CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified 



	

  	

MDS Informaticki inzenjering 
Bul. Arsenija Carnojevica 170 
11070 Novi Beograd, Serbia 
Tel: +381 11 2015 200, 2015 273 
Fax: +381 11 3194 954 
www.mds.rs 
sdjokic at mds.rs 






From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, October 23, 2008 3:59 PM 
To: 'Djokic Sinisa'; cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] CUCM 6.1.2 possible bug !!! 



Did you happen to gather any CCM traces from the time when the calls were failing?  



Without these it is impossible to determine what was happening. 




-Ryan 








From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Djokic Sinisa 
Sent: Thursday, October 23, 2008 9:54 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] CUCM 6.1.2 possible bug !!! 
Importance: High 

hi group.. 



is there any reported bug or strange behaviour in CUCM 6.1.2.. 



the situation is as follows: 



we have 6.1.2 cluster on 7835 and SRST routers on remote locations.. 

all the central and remote site gateways are h.323.. 

everything worked fine for 3 months.. 



in one moment all PSTN calls from central site and few of SRST sites ( each site using it's local h323 gateway ti get PSTN ) started to fail.. 

after the PSTN number was dialed, nothing happend for a while and then fast busy signal occured.. 



all incoming calls worked fine.. 



it looked like no calls are getting to gateways at all.. 

also no calls through h.323. trunk worked as well.. 



after callmanager service was restarted on both servers ( pub and sub ) it looks everything worked.. 



any ideas?.. 





thanx.. 





regards.. 



Sinisa Djokic 

System Engineer 
CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified 



	

  	

MDS Informaticki inzenjering 
Bul. Arsenija Carnojevica 170 
11070 Novi Beograd, Serbia 
Tel: +381 11 2015 200, 2015 273 
Fax: +381 11 3194 954 
www.mds.rs 
sdjokic at mds.rs 


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