[cisco-voip] TAPS, DLUs and Auto Registration

[Frazee, Timothy]

Group,

 

I am encountering a problem and I'm not sure what direction I need to
take.

 

I have a customer that has 2 sites. We did the upgrade to the host site.
I am getting ready to add-on the first remote site. They bought enough
DLUs for the add-on site to cover the additional phones to be installed.
The problem is after the phones has been placed, I have about 118 DLU
remaining, I push in configurations to be applied via TAPS ("BAT
Phones") I hit an error about 20 phones into pushing them in.

 

The error that reported back was DEVICE :: Error : 4935 Allocated
licenses consumed by used and pending. I found this odd as I understand
how this is supposed to work, any phones with the device prefix of "BAT"
is supposed to go against the pending DLU count and not interfere with
the activated count. The really weird problem is, is that it's not. I
can see no reason why I cannot keep adding BAT phones to the system.

 

The only way I've found to be able to push all the BAT Phones in and
have all the auto-reg phones also is the following procedure:

1.       Turn off auto registration on both servers

2.       Delete all phones whose description begins with "Auto" (deletes
all the auto registration phones)

3.       Delete all unassigned directory numbers

4.       Delete the users that were inserted as part of the insert
phones/users (the phone part of the insert failed, but the user will
still get inserted)

5.       Continue to push the phones in via BAT

6.       Turn on auto registration on both servers

 

Some might say, let's just keep auto registration off till the phones
have been put in. While this might work, it's not a really good idea.
The log files fill with denied registration requests from all the phones
bouncing off the servers. (makes troubleshooting the host store or other
addons very hard to do)

 

I'm sure we can chalk this up to another problem with the DLU design,
but this can change the fundamental way we install the systems. (just
like no TAPS did) Cisco's design of having a "borrow bucket" for DLUs
for BAT Phones is a great idea, but it seems to only really work in a
certain way... I would like to know if I am doing something werid.

 

 

Timothy Frazee 

Network Solutions

Automatic Data Processing, Inc.

 

 



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