[cisco-voip] unity connection 7 questions
Lelio Fulgenzi
lelio at uoguelph.ca
Tue Sep 9 22:14:45 EDT 2008
Thanks Christopher....I've added some additional comments for clarification.
1.. OK - I guess we don't have internet subscribers.
2.. I read that document after I posted and saw that page and the following paragraph. Let's hope this means I can enable a call handler greeting and allow users to enter an extension that is not associate with a user and have them transferred to that number. While it seems like that's what it means, I've been surprised before. I'm hoping it's not the first step and it requires additional keystrokes from the user. I want a user to hear a call handler greeting and enter the extension of the coffee room the same way they would enter a regular extension.
a.. To Configure an Individual Greeting to Allow System Transfers
Step 1 In Cisco Unity Connection Administration, go to the Greetings page for the applicable user, user template, call handler, or call handler template.
Step 2 Select the applicable greeting.
Step 3 On the Edit Greeting page, check the Allow Transfers to Numbers Not Associated with Users or Call Handlers check box.
Step 4 Click Save.
3.. We are looking at deploying multiple Unity Connection servers. We currently have three Unity servers, we would likely migrate them all to Unity Connection. I'm hoping digital network would allow two seperate unity connection servers to communicate with each other. One server is analog integration, so we might leave that as is and get VPIM networking working with that one.
4.. It might be of administrative benefit to do this rather than having to remember which call handlers to replicate. Is there a cost to VPIM subscribers? We have quite a number of leftover voicemail subscribers - can I just use one of these licences or do I have to buy VPIM licences?
----- Original Message -----
From: "Christopher M. Bomba" <cbomba at s4nets.com>
To: <cisco-voip at puck.nether.net>
Cc: <lelio at uoguelph.ca>
Sent: Tuesday, September 09, 2008 8:57 AM
Subject: RE: unity connection 7 questions
A. I don't see anywhere to create an internet subscriber
B. Depending on how you set up permissions and transfer rules you can do this:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag115.html
C. Connection supports VPIM and Digital Networking, no AMIS. I think Digital Networking only works between two UC clusters. So if you have Unity and you want to migrate to Unity Connection you would need to use VPIM. Then if that was the case you would have to create those subscribers as VPIM subscribers so they could be reference between the boxes.
D. If you wanted to have a call handler on one box to reference subscribers on another you would again have to create those subscribers as VPIM subscribers.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Christopher Bomba CCNP, CCVP
solutions4networks
Email - chris at s4nets.com
Cell - 412.398.3990
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
Date: Mon, 8 Sep 2008 23:16:51 -0400
From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Subject: [cisco-voip] unity connection 7 questions
To: <cisco-voip at puck.nether.net>
Message-ID: <001601c9122a$80ffbd60$9801a8c0 at pdp11>
Content-Type: text/plain; charset="windows-1252"
now that unity connection 7.0(1) is out of the bag (well, documentation at least)...i'm hoping anyone out there who was involved in the early field trials (or Cisco staff in the know) might be able to answer a few questions:
a.. does it have Internet Subscribers?
b.. does it have integrated system transfer, that is, will it automatically forward a call to an extension that isn't a user or call handler?
c.. does it offer "networking" like Unity does? we have two voicemail servers we would like networked similar to what they have now?
d.. if so, are call handlers exported across this network? this is why we chose internet subscribers, they were replicated in the directory
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"Bad grammar makes me [sic]" - Tshirt
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