[cisco-voip] VG224 - SCCP - DTMF

Ed Leatherman ealeatherman at gmail.com
Wed Sep 10 14:07:44 EDT 2008


Hello all,

I've got a user out on a branch campus that is trying to use a long distance
calling card from her dorm room (POTS phone), and she is unable to enter in
the card number successfully after she connects to the carrier. If she moves
to an IP Phone it works fine.. so I am thinking this might have something to
do with DTMF tones between the VG224 and the pstn gateway. I've had then
swap out her POTS phone already, didn't help.

VG224 ports are in SCCP mode. Anyone run into a similar problem before? Is
there some specific configuration on the gateway I need to add to deal
correctly with DTMF?

-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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