[cisco-voip] Antw: Re: Ringback stops after first ring

[Robert Schuknecht]

Hi Ryan,

you should find the timer "DelayBeforeRinging" in the Menu "Device" -> "Remote Destinations".

HTH

/Robert

>>> Ryan West<rwest at zyedge.com> schrieb am Freitag, 12. September 2008 um 03:58 in
Nachricht fd2e41255bc65bc6bab0348176f8e7c2:
> I found a bug ID (CSCsq67485) that seems to be what we're hitting.  I have 
> tried moving "Send Progress Timer" to 6000 from 3000, but it does not appear 
> to be helping.  Here are the details:
> 
> No ringback tone for SNR calls incoming through the H323 gateway Symptom:
> 
> Callers get no ringtone when SNR users with their deskphones/ softphones 
> unregisterd with Callmanager.
> 
> Conditions:
> 
> Noticed with Incoming calls through H.323 gateways only.
> 
> 
> Workaround:
> 
> Make sure to set the service parameter "Send Progress Timer" to 1 sec more 
> than DelayBeforeRinging Timer
> 
> If H323 ICT is used, this "Send progress Timer" should be adjusted to 1 sec 
> more than DelayBeforeRinging Timer in clusters in the call path
> 
> 
> Where can I find the DelayBeforeRinging Timer.  I don't see anything in the 
> service parameters for this.
> 
> -ryan
> 
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan West
> Sent: Thursday, September 11, 2008 9:13 PM
> To: cisco-voip at puck.nether.net 
> Subject: [cisco-voip] Ringback stops after first ring
> 
> Inbound calls to users with remote destination profiles enabled, to ring a 
> cell phone etc.., only get the first ringback and then dead air.  We have 
> received several complaints about this issue and I have experienced myself 
> when calling several SE's within Cisco.  It seems this happens when the voice 
> gateway is H323.  Has anyone come across a fix for this?
> 
> Thanks,
> 
> -ryan