[cisco-voip] CUCM6 log on after restore

Ryan Ratliff rratliff at cisco.com
Tue Sep 16 09:30:46 EDT 2008


Which password did you reset?  Remember the CCMAdmin password userid/ 
password is set separately from the OS admin user.  All of the things  
you have access to use the OS admin account.

-Ryan

On Sep 16, 2008, at 3:35 AM, Mark J wrote:

Hi Jonathan,

I have already tried this, as well as creating a new user account but  
still no luck.

Thanks.

2008/9/16 Jonathan Charles <jonvoip at gmail.com>
OK, log in via SSH (or console) and change the password for it...


Jonathan

On Tue, Sep 16, 2008 at 12:49 AM, Mark J <markju at gmail.com> wrote:
Hey guys,

I was hoping that someone might know that answer to this question.

I have restored a CUCM 6.0.2000-3 server from a backup, but I'm  
having a problem logging on the 'Cisco Unified CM Administration'  
page, the error that I get is 'Log on failed - Invalid User ID or  
Password'.

The strange thing is that I use the admin user account (which is work  
before the restore) to log on to 'Cisco Unified Serviceability',  
'Cisco Unified OS Administration', 'Disaster Recovery System' and SSH.

I have tried resetting the admin user account and also creating a new  
user account with no luck?

Thanks,
Mark

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