[cisco-voip] CallerID accross translation patterns
Nikola Stojsin
nikola at att.net
Tue Sep 16 18:11:48 EDT 2008
Thank you Jorge - you pointed to the solution. Apparently, the "Use Calling
Party's External Phone Number Mask" box on the Translation Pattern
Configuration screen needs to be checked. (No idea how and why, but checking
it solved the problem.)
Thanks again - and to everybody for great suggestions.
Nikola
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jorge L. Rodriguez
Aguila
Sent: Tuesday, September 16, 2008 5:31 PM
To: nikola at att.net; 'Alex Balashov'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallerID accross translation patterns
If you assign this DID directly as an extension on your phone, are you
getting the same? on your translation pattern, you are only changind called
number, there is no other translation correct?
could you post a screenshot of your translation and your PRI endpoint?
Jorge
________________________________________
From: Nikola Stojsin [nikola at att.net]
Sent: Tuesday, September 16, 2008 5:26 PM
To: Jorge L. Rodriguez Aguila; 'Alex Balashov'
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CallerID accross translation patterns
This is what happens -
1) an outside caller, say (123) 456-7890, calls one of the DIDs, say (901)
234-5601;
2) the PRI receives the last four digits of the DID (5601), where it is
picked up by the translation pattern, 56XX-8000, and sent to 8000 (8000
being Unity Opening Greeting handler);
3) in Unity, the caller selects a user extension, say 1234;
4) 1234 user's phone displays the last four digits of the called DID (5601;
i.e "From 5601"), instead of the number of outside caller (123-456-7890).
Hope it is less confusing now.
Now two things are interesting here: if I eliminate Unity out of the
equation - by translating 56XX to an user extension (1234) - the problem
remains, and "From 56XX" is displayed on the user's phone; also, if user
Nikola Stojsin eliminates the gateway out of the equation - by calling one
of the 56XX numbers from the inside (say, 5601), the end user's phone
displays the name of the user, in addition to the 56XX number (that is,
"From Nikola Stojsin (5601)").
Any help, as always, is greatly appreciated.
Nikola
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jorge L. Rodriguez
Aguila
Sent: Tuesday, September 16, 2008 12:09 PM
To: nikola at att.net; 'Alex Balashov'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallerID accross translation patterns
You mean you are getting the DNIS on the ANI field? I am a bit confused.
Jorge Rodríguez Aguila
CCNA,CCVP,CRMCS,CIPCES
Senior Voice/Data Network Consultant
Netxar Technologies
jorge.rodriguez at netxar.com
Office 787-765-0058
PCS 787-688-8530
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nikola Stojsin
Sent: Monday, September 15, 2008 8:03 PM
To: 'Alex Balashov'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallerID accross translation patterns
A company got an additional DID range, which they will not assign for a few
months. Until it is assigned, they would like the range to point to the
company (Unity 4.x) operator greeting. I thought the easiest thing would be
to use the translation pattern - and it works - but phones display the DID
(last 4 digits sent by the telco, in fact), not the originating party. It is
a MGCP PRI (the company needs the name in the CallerID, so H323 is out),
CallManager 4.2.x.
Funny thing, I remember doing this before, but I cannot remember how!
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alex Balashov
Sent: Monday, September 15, 2008 7:18 PM
To: nikola at att.net
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallerID accross translation patterns
Under what circumstances would you be translating the caller ID to begin
with? Routing is generally done by DNIS, or DNIS translations.
Nikola Stojsin wrote:
> A quick question - how does one preserve CallerID across translation
> patterns, so that the final recipient of the call sees the number of
> (outside) calling party, and not the translated pattern? (I remember
> that there is a way, but cannot remember it now - and not for the lack
> of trying!)
>
>
>
> Any help is greatly appreciated!
>
>
>
> Nikola
>
>
>
>
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> ------------------------------------------------------------------------
>
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--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599
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