[cisco-voip] unity voice mail

[Pat Hayes]

Check the ports in RTMT, see whether or not they show up as idle. If
you put a phone in a CSS that can call the ports directly, do any of
them answer? That version of UC is getting a little long in the tooth.
A quick bug search turns up bugs such as:

CSCsl13307 - CUC port locks up, can't process calls
CSCsm41655 - Unity Connection 2 stops answering calls

Upgrading, or at least an ES, would probably be a good idea.

On Fri, Sep 19, 2008 at 8:08 AM, Emmanuel Shoroma
<emmanuel.shoroma at yahoo.com> wrote:
>
> Hi,
>
> I have a problem with my cisco untiy voice mail. some times it works fine, then stops working. when it stops working, instead of asking the callers to leave a message, the callers just get a rining tone as if there is a phone ringing. Can someone please tell me what causes this? like as I said, it work fine and then suddenly stops.
>
> I am using Cisco Unity Connection version: 2.0.1.2000-337  and call manager 6.1
>
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