[cisco-voip] DMA Warnings

Wes Sisk wsisk at cisco.com
Fri Sep 26 18:10:32 EDT 2008


Hi Pete,

1)  the user was deleted but the user profile still exists.  easiest 
thing is to delete the user profile in DCDirectory.  The user-profile is 
based off the username, but then random string appended, so add user or 
add/delete user is not likely to fix this.  It's mostly harmless though, 
user profile should not be ported.

2) you will need to run some SQL to figure out what's going on here:
select * from device where pkid like '%2a9f9c5a1cff%'
and investigate that device.

a bit of info (devicetype) from:
select * from typemodel where enum=124


3) more sql required. devices which do not support EM should not have a 
device profile
select * from device where pkid like '%c5afee95f747%'
and investigate that device

Backup your database and server before performing any direct SQL 
commands or modifications.  you may be better off contacting TAC to 
assist with the cleanup.

/Wes

On 9/26/2008 12:56 PM, Ruttman, Pete G. wrote:
>
> I am attempting to get a clean DMA fro 4.1(3) to 6.1(2).  I have 
> managed to clean up a lot of items, but here is a sample of the 
> remaining warnings I cannot figure out what to do next.  Anyone run 
> into these?
>
> 1) Warning: PersonalAddressBook: EndUser PAAdministrator not found. 
> Invalid user. 
> PAB-DN=cn=PAAdministrator1125670333868,ou=PersonalAddressBook,ou=PAAdministrator_info,ou=user_info,ou=CCN,o=cisco.com
>
> Condition: Either the user does not exist in the directory or has been 
> tagged invalid
>
> Solution: Please verify that the user exists in the directory and is a 
> valid CCM user; ie. User with profiles
>
> (So, do I really just create a Global User called PAAdministrator and 
> that'll fix this one?)
>
>
> 2) Table: DeviceAddOnModuleMap                2008-09-26 03:02:18
>
>    Row: 47 SQL error: -746(2304)
>    Warning message (Business Rule Violation): This type of expansion 
> module is not supported by this device.
>       pkid                       
> 0a31acea-57de-476f-b9ef-070a1ba3e293    NOT MODIFIABLE
>       fkDevice                   8a208480-7447-451a-a641-2a9f9c5a1cff
>       ModuleIndex                1
>       SpecialLoadInformation    
>       tkModel                    124
>
>
> (We have 32 of these and the only correlation I have to that number is 
> the number of 7906 phones we have. I cannot find the pkid in the 
> devices table.  Is there some other table I can cross-reference to see 
> where these expansion modules are attached to?)
>
> 3) Table: Telecaster                          2008-09-26 03:56:54
>
>    Row: 367 SQL error: -746(423)
>    Warning message (Business Rule Violation): Device Profile can only 
> be created for devices that support Extension Mobility feature.
>
>       pkid                       
> da0730af-3842-4a2b-8a10-0828bdb24432    NOT MODIFIABLE
>       fkDevice                   cc9e804a-1ee1-48b1-ba64-c5afee95f747
>       DirectoryServicesURL1     
>       DirectoryServicesURL2     
>       VoiceMailURL1             
>       VoiceMailURL2             
>       IdleURL                   
>       IdleTimeout               
>       ProxyURL                  
>       AuthenticationURL  
>
> (I can't find another table that this warning connects to either.  I 
> only have two.  Perhaps they are just orphaned?)
>
>
> Thanks for any help,
>
> Pete Ruttman
> Foley & Lardner, LLP
>
>  
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