[cisco-voip] JTAPI client versions are inconsistent error

rj.e at gmx.de rj.e at gmx.de
Tue Apr 7 03:36:12 EDT 2009


I experienced similar problem, restart/reboot solved the problem - but also don't know what was the reason for the problem.

Reinhold

-------- Original-Nachricht --------
> Datum: Mon, 6 Apr 2009 12:09:52 -0700
> Von: Scott Voll <svoll.voip at gmail.com>
> An: "Jason Aarons (US)" <jason.aarons at us.didata.com>
> CC: cisco-voip at puck.nether.net
> Betreff: Re: [cisco-voip] JTAPI client versions are inconsistent error
> any SR applied to CM?
> 
> CSA on UCCx?
> 
> Scott
> 
> On Mon, Apr 6, 2009 at 6:16 AM, Jason Aarons (US) <
> jason.aarons at us.didata.com> wrote:
> 
> >   This was a new deployment of UCCX 7.0(1)SR1 in HA and CallManager
> 7.0(2)
> > cluster.  Everything worked great for 5 days then customer noticed
> partial
> > service in AppAdmin and a JTAPI error and rebooted.
> >
> >
> >
> > No changes were made in CallManager or UCCX, wondering if this is a bug
> in
> > UCCX ?
> >
> >
> >
> >
> >
> >
> >
> > I just found an error in the call center system that Cisco JTAPI client
> > versions are inconsistent. Please go to Cisco JTAPI resync in the
> Unified CM
> > Telephony SYstem.  Can someone explain this?  Customer rebooted the UCCX
> > servers on Friday due to errors.
> >
> >
> >
> >
> >
> > I also see that the Unified CM Telephony Subsystem has partial service.
> >
> >
> >
> >
> >
> >
> >
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