[cisco-voip] BIOS message saying Wrong Clock Speed

[Wes Sisk]

That is a very good question and should be addressed within your TAC 
case.  I don't see this previously mentioned in the case ;-).

I also don't see where this information reached you:

The 1st thing to try is the following:
 >     - CLI 'utils system shutdown'
 >     - literally pull the power cord from the server
 >     - press and hold for 10 seconds the power on button on the front
 > panel (this drains capacitors)
 >     - plug the power cord back in
 >     - press and release the power button
 >     - note whether the clock speed adjusted correctly (watch screen
 > during boot or enter BIOS & view)


2nd:
Pulling the plug to drain the capacitors has worked about 80% of the
time for our lab (note: not the same as boot as pulling the plug is
imperative).


/Wes

On Tuesday, April 07, 2009 3:35:03 PM, Anthony Kouloglou 
<akoul at dataways.gr> wrote:
> Hi Wes,
> but i have lost you now!!  How was it installed one year ago?
> What have changed since that installation and now it pops the error?
>
> Thanks
> Anthony
>
> Wes Sisk wrote:
>> Yes, it will impact install. If you attempt re-install you hardware 
>> will be detected as not supported and installation will halt.
>>
>> On Tuesday, April 07, 2009 2:17:25 PM, Anthony Kouloglou 
>> <akoul at dataways.gr> wrote:
>>> Hi Wes,
>>> i missed to ask you if this error is going to cause any problem to 
>>> my installation (Publisher failure or whatever) or it is just 
>>> something that is not going to have any other side effect.
>>>
>>> Thanks and Kind regards,
>>> Anthony Kouloglou
>>>
>>> Anthony Kouloglou wrote:
>>>> Hi Wes,
>>>> and thanks for your interest. No, the appliance was never RMA'd.
>>>> I don't know if the customer had ever flashed the BIOS during the 
>>>> past year. Would that cause this problem?
>>>> What is the plan of action from now and on?
>>>> Shall i tell something to the TAC because they keep asking me 
>>>> irrelevant questions and they have never ever mentioned what you 
>>>> told me! And is really getting really annoying.
>>>>
>>>> Thanks and kind Regards
>>>> Anthony Kouloglou
>>>>
>>>> Wes Sisk wrote:
>>>>> Hi Anthony,
>>>>>
>>>>> Let's step back a moment.  This problem is triggered by incorrect 
>>>>> MTM string.  The MTM is configurable on the system board by IBM.  
>>>>> IBM sets specific MTM value in the motherboard before they OEM to 
>>>>> Cisco. If a Cisco MCS box in a customer environment has system 
>>>>> board RMA'd then IBM is supposed to set the Cisco specific MTM.  
>>>>> They can do this before shipping the board out or an IBM FE can go 
>>>>> onsite and set the MTM.  Either way it must be set.
>>>>>
>>>>> Now for your specific case.  The question appears to be how your 
>>>>> system board got an incorrect MTM string.  Did you previously RMA 
>>>>> the system board?
>>>>>
>>>>> /Wes
>>>>>
>>>>> On Friday, April 03, 2009 1:28:10 PM, Anthony Kouloglou 
>>>>> <akoul at dataways.gr> wrote:
>>>>>> Hi Wes,
>>>>>> for the past month i have been talking and talking with a TAC i 
>>>>>> have opened but i am still waiting!!
>>>>>> Emails over emails, talked with IBM engineers, flashed the BIOS 
>>>>>> but nothing.
>>>>>> So, the only solution is replacement?
>>>>>> I don't know if it is OK if i give the TAC number to the mailing 
>>>>>> list!
>>>>>>
>>>>>> Kind regards
>>>>>> Anthony
>>>>>>
>>>>>> Wes Sisk wrote:
>>>>>>> Tip: errors in text are searchable for others.  Errors in 
>>>>>>> pictures are not so searchable.
>>>>>>>
>>>>>>> known issue, IBM did not configure your motherboard properly for 
>>>>>>> Cisco deployment:
>>>>>>> CSCse53474    IBM 7815I1 or 7825I1 fails hardware check during 
>>>>>>> reboot.
>>>>>>>
>>>>>>> Did you RMA the motherboard at any point?
>>>>>>>
>>>>>>> /Wes
>>>>>>>
>>>>>>> On Friday, April 03, 2009 8:36:49 AM, Anthony Kouloglou 
>>>>>>> <akoul at dataways.gr> wrote:
>>>>>>>> Hi,
>>>>>>>> in a 7825-I1-IPC1 who is running 6.1(2), suddenly, after a 
>>>>>>>> reboot, i got this error:
>>>>>>>
>>>>>
>>>> ------------------------------------------------------------------------
>>>>
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>>>>   
>>

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